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Are Scanned PDF files supported

FAQ » Are Scanned PDF files supported

Is Scanned PDF files Supported Yes, Scanned PDF files can be Previewed as any other PDF file. When the OCR scanning is done correctly, it will allow the best page feature to work. However, sometimes there are some limitations depending on how the document was…

How to get PDF files to preview correctly

Documentation » How to … » How to get PDF files to preview correctly

ALWAYS MAKE SURE YOU ARE USING THE LAST GA VERSION New PDF format & types are most likely supported in the latest Ontolica Search & Preview version If you are not up-to-date, upgrade asap PDF FILE ANNALYSE It is of course standard that the pdf file is rendered…

How to transfer big files for Support?

FAQ » How to transfer big files for Support?

Alternative quick and easy XXL file transfer service. When files are too big for the normal e-mail tickets No need for FTP etc It is so very easy, just .. Request an e-mail address of your issue contact Go to https://www.wetransfer.com/ Use the e-mail…

Support

Support, Service & Development » Support

Worldwide Support & Service Center: We have centralized our systems to make sure you are getting a effective support & service To make sure your issue are not overlooked or forgotten, submit a ticket with your questions and issue in our centralized Support &…

Online support

Support, Service & Development » Support » Online support

We only deliver support via our central ticket system Worldwide Support & Service Center: We have centralized our systems to make sure you are getting a effective support & service To make sure your issue are not overlooked or forgotten, submit a ticket…

How to get PDF content searchable

Documentation » How to … » How to get PDF content searchable

ALWAYS MAKE SURE YOU ARE USING THE LAST GA VERSION New PDF format & types are most likely supported in the latest Ontolica Search & Preview version If you are not up-to-date, upgrade asap Another reason why it is not possible to search for the content of PDF files…

Preview files from FileShares

Function & Features » Preview files from FileShares

You can preview files external to SharePoint – e.g. stored in file shares. Preview automatically crawls FileShares and generates images ready to instant preview in SharePoint search results. The crawling process is highly configurable and you can even define…

Support respons time

Support, Service & Development » Support » Support respons time

WORLDWIDE SUPPORT & SERVICE CENTER Response time are depending on what support or service agreement your company or organization has a subscription to Software Assurance Only 1-level support Normal and known issues First in, First out Support…

How to request support

Support, Service & Development » Support » How to request support

Submit a service ticket with your issue in our Support and Service Center Just follow the instruction and fill out with complete information, and our team will get back to you as soon as possible. Fast lane tickets: For our team can make an effective support &…

Support & Service levels

Support, Service & Development » Support » Support & Service levels

WORLD WIDE SUPPORT & SERVICE CENTER Level 0 support & service Reserved for automated or self-service tasks without the aid of a personal support. Level 1 support & service Only provides basic support, such as standard instructions, ticket routing and…

Support, Service & Development

Support, Service & Development

Support & Service Program Support Service Development Use our Support & Service Center More: Quick Links Video Guide Preview +500 File type & format List Start your FREE trial Request a quote Documentation *Any questions or issues – please…

Not considered as support

Support, Service & Development » Support » Not considered as support

The support tickets have to be an effective and constructive way to solve the issues together. Not considered as support: Issue of a character there can’t be solved within the ticket in the Support & Support Center Issue of the type, we can’t solve within a…

Support & Service Program

Support, Service & Development » Support & Service Program

Learn more about our Support & Service products We rise by lifting others Introduction More: Quick Links Video Guide Preview +500 File type & format List Start your FREE trial Request a quote Documentation *Any questions or issues – please use…

Preview files from custom CMS

Function & Features » Preview files from custom CMS

You can preview files external to SharePoint – e.g. custom Content Management Systems. Ontolica Preview can automatically crawl CMS external storage locations and generate images ready to instant preview in SharePoint search results. The crawling process is…

Use our Support & Service Center

Contact us » Use our Support & Service Center

SUBMIT YOUR Q&A TICKET WORLDWIDE * ASSISTANCE What can we help you with? Tell us positive about your issue or question and we will be most happy to assist you LANGUAGE: English Spanish

What is user action restriction on files

FAQ » What is user action restriction on files

Restriction for user action on documents and files (Ontolica Search & Preview 2010, 2013, 2016 and later) Show in Search Result Open/Read Use/Editing Copy/Pasting Downloading Printing From 1-5 Follow the SharePoint restriction on a document library…

How to find the log files

Documentation » How to … » How to find the log files

How to get the log files with relevant detail diagnostic information When an issue arises, sometimes we will need you to provide us with the Ontolica Search & Preview log files to assist you (detail diagnostic information) To provide our support and service team…

Finding and Transferring the Ontolica Configuration Files

Documentation » Administrator Guide » 2 – Installation and Setup » Ontolica Configuration Files and Staging » Finding and Transferring the Ontolica Configuration Files

If you would like to implement a staged roll-out of Ontolica, then you must be able to find the Ontolica configuration files on your test machine and then copy these to your live SharePoint farm when you are ready. These are stored as follows: • Farm- and…

Do you have support for Lotus Notes?

FAQ » Do you have support for Lotus Notes?

Unfortunately, we do not offer support for Lotus Notes.

FAQ

FAQ

Frequently asked question Question! Are there any limitations to my license? Are there any maintenance fees? Are Scanned PDF files supported? Can I purchase without a Credit Card? Can I use my software license 2 times? Do you offer a consultant…

Changelog 2016

Software Download » Changelog 2016

Search and Preview Changelog 2016 Package Name: Search & Preview 2016 – for SharePoint 2016 Module . Type. GA Release V7.1 – May 2018 S&P Enhancements Added new converters for MS Office files …

Changelog 2010

Software Download » Changelog 2010

Search and Preview Changelog 2010 Package Name: Search & Preview 2010 – for SharePoint 2010 Module . Type. GA Release V7.1 – May 2018 S&P Enhancements Added new converters for MS Office files …

Changelog 2013

Software Download » Changelog 2013

Search & Preview Changelog 2013 Package Name: Search & Preview 2013 – for SharePoint 2013 Module . Type. GA Release V7.1 – May 2018 S&P Enhancements Added new converters for MS Office files S&P…

How to …

Documentation » How to …

Ontolica Search & Preview – How to … How to activate the Key License File How to find the version number How to find the log files How to find my SharePoint Farm ID How to calculate the Preview database size How to find templates in Search…

Price Examples

Pricing » Price Examples

Search & Preview License Prices Approximately: 100,000 documents & files Qty. USD Search&Preview – per server Production incl. 100 users (CAL) 1 8,125 …

What Languages is supported

FAQ » What Languages is supported

Which Languages is supported by Search & Preview Most of the languages supported by SharePoint are supported in Ontolica Search & Preview Installer: English Standard program interface: English Supported (search center creation, translation of user…

Function & Features

Function & Features

Preview Key Features Preview +500 File type & format List The 3 step for Instant Preview Preview files from FileShares Preview files from custom CMS File Converters as Plug-In Search Features Search In-Depth Search Tech-Spec Preview Features Preview…

SharePoint without Search & Preview

Introduction » SharePoint without Search & Preview

No INSTANT PREVIEW, No preview of all non-supported files types and what about files stored in File Shares etc.? WAITING TIME NATIVE SHAREPOINT: USES ARE AWAITING – SharePoint makes the users wait every time a new document or file is select for use (open,…

Why Search & Preview

Introduction » Why Search & Preview

Search & Preview provides rock-solid – 99% uptime – preview add-on for your SharePoint solutions ONTOLICA 1. Allows for wide optional document and files support 2. Provides flexible access to multiple external…

Preview +500 File type & format List

Function & Features » Preview +500 File type & format List

Enable users to get INSTANT PREVIEW with zoom, content search and print of probably all the organizations document & files The most comprehensive support of document & file preview for SharePoint, today supporting more than 600 document format & file types. See…

Benefits

Introduction » Benefits

Search & Preview provides the ability to gather documents and files from multiple sources and merge it all into one high-speed solid SharePoint solution PREVIEW of +500 documents types & file formats from SharePoint Document Libraries, FileShares, Custom CMS,…

File Converters as Plug-In

Function & Features » File Converters as Plug-In

Add File Converters for support of more document formats and file types *WHEN SUPPORT OF +500 DOCUMENT TYPES AND FILE FORMATS – NOT IS ENOUGH” To preview the contents of a file it needs to be converted into a graphical representation. This is done…

Introduction

Introduction

Search & Preview lets you instantly get preview of all your documents across systems and platforms Enterprise tool for SharePoint 2007, 2010, 2013 & 2016 ENTERPRISE STRONG Search & Preview for SharePoint are supporting many of the leading companies and…

The Ontolica Style Gallery

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » The Ontolica Style Gallery

The Ontolica Style Gallery holds all of the XSLT Templates and CSS style sheets used by the various Ontolica Web parts. From here, they are available from all sites in the collection. A collection of predefined templates is supplied with the solution—often several…

The 3 Step for Instant Preview

Function & Features » The 3 Step for Instant Preview

ONTOLICA PRE-CACHING process to Instant Preview Ontolica Search & Preview gives the user fast access to an instant preview of more than +500 document formats and files types. Instant previewing of files is a matter of retrieving small graphical pre-generated…

Preview Features

Function & Features » Preview Features

Preview in SharePoint Deliver Beautiful User Interfaces Enterprise class document preview beyond basic preview in SharePoint Enterprise class document previews A good preview solution will significantly improve end-user productivity in SharePoint. On the other…

Migration Guide

Documentation » Quick Start Guide » Migration Guide

Quick Guide Migrate from SharePoint 2010 to 2013 Migrate from SharePoint 2007 to 2010 Useful related links: Can I use my License 2 times for Migration Migration with extra License Migrate from SharePoint 2010 to 2013 General preparations and…

Why upgrade now

Software Maintenance » Why upgrade now

Lots of good reasons to 1) Not all service-packs and upgrades are for the good As we all know – Microsoft (and other big brands) – keeps making a lot of updates and fixes to their software and sometimes this affects other software there are…

Are there any maintenance fees?

FAQ » Are there any maintenance fees?

Yes, access to our running software, maintenance, support & service all starts with an active Software Assurance (SA) The Software Assurance (SA) provides software updates and free level 1 support with access to the service program Are Mandatory add-on for other…

2 – Installation and Setup

Documentation » Administrator Guide » 2 – Installation and Setup

Installation Overview — Where to Install — SharePoint Structural Hierarchy — Installation and Setup Outline System Requirements Running the Ontolica Setup Program Manual Deployment…

Can I purchase without a Credit Card?

FAQ » Can I purchase without a Credit Card?

Absolutely, we offer different payment options. Read more … *Any questions or issues – please use our Support & Service Center

Assurance prices

Pricing » Assurance prices

Software Maintenance, Support & Service The yearly 12-months assurance fee is a percent calculated on the end-users registered inventory of software licenses, but never less than the minimum fee on the assurance. More on the main Software Assurance More on the…

How to request a license key?

FAQ » How to request a license key?

Please read more on License Key for Search & Preview here *Any questions or issues – please use our Support & Service Center

Where to find your office information?

FAQ » Where to find your office information?

Are depending on where you are shopping, get details here *Any questions or issues – please use our Support & Service Center

How to submit a ticket

FAQ » How to submit a ticket

WORLDWIDE SUPPORT & SERVICE CENTER Submit a ticket with your issue in our Support and Service Center Just follow the instruction and fill out with complete information, and our team will get back to you as soon as possible. Read more of ticket…

Software Versions Supported

Software Maintenance » Software Versions Supported

Standard support for the 2 latest versions What is the latest 2 versions?: The latest active General Available (GA) version and one active software version back. Example: v7.1 latest GA software version v6.x as one version back v5.x no normally support…

How to edit the Help File

Documentation » How to … » How to edit the Help File

1) CHANGING ONTOLICA HELP FILE PATH: In order to change the path of the ontolica help, the file goes to: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\TEMPLATE\LAYOUTS\Ontolica Then look for java-script file i.e.…

How to request service

Support, Service & Development » Service » How to request service

Submit a service ticket with your issue in our Support and Service Center Just follow the instruction and fill out with complete information, and our team will get back to you as soon as possible. Pricing Service Price Sheet Use our Support & Service…

Contact us

Contact us

WORLDWIDE SUPPORT & SERVICE CENTER CONTACT NOW We have centralized our systems to make sure you are getting a effective support & service To make sure your issue are not overlooked or forgotten, submit a ticket with your questions and issue in our…

How to request development

Support, Service & Development » Development » How to request development

Submit a service ticket with your issue in our Support and Service Center Just follow the instruction and fill out with complete information, and our team will get back to you as soon as possible. Service Price Sheet Use our Support & Service…

How to find my Software Assurance ID?

FAQ » How to find my Software Assurance ID?

You should always be able to find your Software Assurance ID: On the last Software Assurance (SA) Invoice Or on the last renewal Invoice Or on the Software purchase invoice We will normally be able to find your Software Assurance ID in our systems via our Support…

Do you offer a consultant license?

FAQ » Do you offer a consultant license?

Unfortunately, we do not offer service consultant licenses. Consultency: Pricing Consultancy Prices *Any questions or issues – please use our Support & Service Center

Software Maintenance

Software Maintenance

Software, upgrades, license key, support & service It all begins with a Software Assurance (SA) Provides access to Software usage rights, new versions, upgrades, support & services Extended Software Maintenance, Support & Service Practical Request of License…

How to cancel my subscription?

FAQ » How to cancel my subscription?

Submit a cancellation Ticket to our Support & Service Center Important: Remeber to check the cancelation policy for your subscription (normally a period before a new period starts) To pay the last renewal invoice to save further cost *Any questions or issues…

Agreements

Agreements

Ontolica Agreements Do you have all the Ontolica Assurances you need? Software Assurance Source Code Assurance Online Service Assurance Remote Support Assurance Service Assurance Level 2 Service Assurance Level 3 End-user license…

What happens when my subscription expires?

FAQ » What happens when my subscription expires?

If not renewed, normally all software, maintenance, support, and service are suspended and soon after terminated More: How to renew my subscription How to cancel my subscription How to run without a Software Assurance *Any questions or issues – please use…

Creating and Configuring Searchable Properties

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 7: Using Custom Properties » Making Custom Properties Searchable » Creating and Configuring Searchable Properties

Adding, Editing and Deleting Searchable Properties To configure searchable properties: 1. Go to the Search Tabs page for the site level at which you want to create the new searchable property as described in “Search-Tab Configuration and Inheritance”. …

Search & Preview 2007

Software Download » Search & Preview 2007

Download Search & Preview 2007 If you need to Download 2007 please contact our Support & Service Center Many customers are still running solutions with 2007, so we still make it possible to get limited support & service on the Search & Preview 2007 If you need Support…

Search box external search options

Documentation » Quick Configuration Guide » Search box external search options

Configuration In order to customize Ontolica Search Box external search options, one is required to modify the following code from the SearchBox_SearchAsYouType.js javascript file which can be found: C:\Program Files\Common Files\Microsoft Shared\web server…

Service

Support, Service & Development » Service

How to request service Rental of Consultancy Online Service More: Quick Links Video Guide Preview +500 File type & format List Start your FREE trial Request a quote Documentation *Any questions or issues – please use our Support & Service…

Supported version

Request for License Key File » Supported version

Standard support for the 2 latest versions What is the 2 latest versions? The latest active General Available (GA) version and one active software version back. Example: v7.1 latest GA software version v6.x as one version back NOTE: After the release…

Enable Anonymous Access

Documentation » Quick Configuration Guide » Enable Anonymous Access

Configuration In order to enable Anonymous Access, your License Key File must support the feature. Find the active License Key File OR Verify your current license by going to Central Administration > Operations > Manage Ontolica Licenses and selecting your active…

Currency & Valuta

Order, Purchase & Delivery » Currency & Valuta

$ USD From the 1 of March 2018 it is very simple We only use one currency – USD Other currency Some of our payment systems support valuta price approximate calculation Centralized outsourcing We have outsourced the most of our finance, administration,…

Anonymous Users

Licensing Model » Anonymous Users

Search & Preview supports the use of Anonymous users Anonymous user´s are no-named are not registered user´s are not counted Need of support for Anonymous users: Extend your license with the module Ontolica Anonymous Users *Start your FREE TRIAL…

Quick Links

Contact us » Quick Links

Introduction Video Guide Function & Features Licensing Model Pricing Software Maintenance Support, Service & Development FAQ Install & Upgrade Order, Purchase & Delivery Software Download Request for License Key…

Are there any limitations to my license?

FAQ » Are there any limitations to my license?

Search & Preview are counting the Servers & Users (CAL) Read more on the software licenses and edition here: Search & Preview Licensing Model *Any questions or issues – please use our Support & Service Center

Trace Log

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Ontolica Diagnostic Logging » Trace Log

The settings in this area control the way Ontolica saves its log file of events. The following settings are available: • Path: Specify a location to store the trace logs generated by Ontolica. Make sure that the location exists on all servers in the farm, for…

Search Box SearchAsYouType displays no results

Documentation » Q&A » Search Box SearchAsYouType displays no results

The Search As You Type a feature of the Ontolica Search Box displays no results for Context Scopes (example: “This Site”, “This List” and “This Folder”) To resolve the issue: 1. Go to: C:\Program Files\Common Files\Microsoft…

I have a great idea for development

Support, Service & Development » Development » I have a great idea for development

We would very much like to hear more … User driven development We believe the best software solve real problems and needs, so the most important development is customer and user requirement Please use our Support & Service Center and submit a ticket with…

How to renew my subscription?

FAQ » How to renew my subscription?

Automatically renewal to you cancel the subscription Your subscription renewal will automatically continue until you cancel If you did not receive the e-mail with payment alert - Please check your e-mail spam box etc. - Please check if you are looking at the right…

Download FREE TRIAL

Software Download » Start your FREE trial » Download FREE TRIAL

Search & Preview FREE TRIAL for SharePoint Requirement: SharePoint Admin Access & good SharePoint knowledge Limited: 30 days – 1 server – 5 users – 0 anonymous users DOWNLOAD 2016 DOWNLOAD 2013 DOWNLOAD 2010 …

Managing Ontolica Licenses

Documentation » Administrator Guide » 3 – Ontolica Central Administration » Managing Ontolica Licenses

To use Ontolica, you must purchase a license that matches your SharePoint installation and other requirements. For example, each license provides support for a specific number of servers, technical support options, updates, feature options, etc. Some licenses, such as…

Editions

Licensing Model » Editions

Search & Preview Edition Trial (TRIAL) Prof of concept (POC) Production (PROD) Non-Production (NONPROD) Development (DEV) Not for resale (NFR) *Start your FREE TRIAL process already today More: Quick Links Video Guide Preview +500 File type…

How to get renewal price guarantee?

FAQ » How to get renewal price guarantee?

Select a renewal plan with a longer period, example 3, 5 or 10 years period More: Quick Links Video Guide Preview +500 File type & format List Start your FREE trial Request a quote Documentation *Any questions or issues – please use our Support &…

How to find my SharePoint Farm ID?

FAQ » How to find my SharePoint Farm ID?

SharePoint TIPS & TRICKS Here is a very handy one line PowerShell command if you want to get the Farm Id: (Get-SPFarm).Id Paste this into the SharePoint Management Shell and it should display the Farm Id for your SharePoint Server farm. *Any questions or issues…

How to upgrade

Request for License Key File » How to upgrade

Search & Preview – Upgrade to the latest version Download the software version needed Use the QUICK START GUIDE More: Quick Links Video Guide Preview +500 File type & format List Start your FREE trial Request a quote Documentation *Any questions…

Order, Purchase & Delivery

Order, Purchase & Delivery

ORDER NOW Purchase Order Process Payment Methods Currency & Valuta Delivery Time Office Information More: Quick Links Video Guide Preview +500 File type & format List Start your FREE trial Request a quote *Any questions or issues…

Licensing Model

Licensing Model

Search & Preview License Model Editions Count of Servers Count of User’s Anonymous Users License Key File *Start your FREE TRIAL process already today More: Quick Links Video Guide Preview +500 File type & format List Start your FREE…

Delivery Time

Order, Purchase & Delivery » Delivery Time

We will always do our best to deliver on-time and when possible – before time Most of our finance, administration, renewal, and software license key activities are outsourcing to a 3rd party and the cost etc. for the processing will be added to the PO invoices…

Escalate to management

Support, Service & Development » Support » Escalate to management

How to get an issue escalated to management Please consider and understand that our support and service team will assist you as much as possible, of course with respect to our guidelines, the terms, and conditions on an issue. The best way to solve an issue will…

Opening the License Manager

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Managing Ontolica Licenses » Opening the License Manager

Use the Ontolica License Manager to view details about your installed license files, select the active license, delete licenses and upload new ones. To open the license manager: 1. Open the SharePoint Central Administration site. 2. Click on the Operations tab. …

Search & Preview 2010

Software Download » Search & Preview 2010

Download the latest version We will continue to update the software version, this is the latest release Latest Release Product General Available (GA) Version 7.1.X Search & Preview 2010 May 2018 DOWNLOAD 2010 Note: When…

Purchase Order Process (PO)

Order, Purchase & Delivery » Purchase Order Process (PO)

CHOOSE HOW YOU WANT TO START – the Purchase Order Process (PO/POP) QUOTE ORDER PURCHASE Send us your quote information, and we will come back asap with a formal quote Send us your order information, and we will come back asap…

Preview Key Features

Function & Features » Preview Key Features

PRODUCTIVE FUNCTIONALITY Full document and web page preview Preview and print 500 file formats including DWG. in-document search with hit highlighting Relevant page suggestions Search query highlights Variable zoom & snap-to-screen width or length Fast and…

Search & Preview 2013

Software Download » Search & Preview 2013

Download the latest version We will continue to update the software version, this is the latest release Latest Release Product General Available (GA) Version 7.1.X Search & Preview 2013 May 2018 DOWNLOAD 2013 Note: When…

Uploading a New License

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Managing Ontolica Licenses » Uploading a New License

When you upgrade your license (e.g., form a trial license or to add support for additional servers), you will receive a new license file from SurfRay. You must then upload this file to your Ontolica installation. To do this: 1. Open the Ontolica License Manager as…

Ticket Status

Support, Service & Development » Support » Ticket Status

The support tickets is an effective and constructive way to solve issues together. TICKET STATUS Open New issues, Replies (response) from the user In Progress Is been handled, assessed, worked on, escalated Awaits Expert…

Activation or Reactivation of Assurance

Software Maintenance » Activation or Reactivation of Assurance

Software Maintenance, Support & Service Software Assurance All agreements and assurances Get a missing assurance activated or a closed assurance reactivated. When your organization need to activate a Software Assurance (SA) on a software license there never…

Preview Tech-Spec

Function & Features » Preview Tech-Spec

Preview Key Features PRODUCTIVE FUNCTIONALITY Full document and web page preview Preview and print 500 file formats including DWG. in-document search with hit highlighting Relevant page suggestions Search query highlights Variable zoom & snap-to-screen width…

Search & Preview 2016

Software Download » Search & Preview 2016

Download the latest version We will continue to update the software version, this is the latest release Latest Release Product General Available (GA) Version 7.1.X Search & Preview 2016 May 2018 DOWNLOAD 2016 Note: When…

Start your FREE trial

Software Download » Start your FREE trial

Search & Preview FREE trial VIDEO Lean back and enjoy 5-minutes introduction Q&A Let us answer your open questions DOWNLOAD Start your FREE Search & Preview TRAIL ENJOY VIDEO Q&A DOWNLOAD FREE TRAIL *FREE TRIAL…

Supplier & Office Information

Order, Purchase & Delivery » Supplier & Office Information

USA – Califonia Surfray Inc. 691 South Milpitas Boulevard Suite 212 Milpitas, CA 95035 TAX ID 06-1795112 Phone (45) 70 250 250 Download W-9 here .. Download ACH here .. EUROPA – Copenhagen Surfray EMEA ApS Postboks 345 DK-2970 Denmark VAT number…

Renewal with Planning

Software Maintenance » Renewal with Planning

Avoid delays, frustration, panic or need of express delivery with extra cost Plan ahead: If your renewal process is a manual PO Process and the delivery of the License Key also are a manual process, it can be important to plan in good time If the renewal payment…

SharePoint Structural Hierarchy

Documentation » Administrator Guide » 2 – Installation and Setup » Installation Overview » SharePoint Structural Hierarchy

Ontolica fits neatly into the structural hierarchy of SharePoint 2013. SharePoint is designed to scale smoothly to support everything from a single site running on a single server to a complex distributed solution running on a server farm and supplying several…

Online Service Assurance (OSA)

Agreements » Online Service Assurance (OSA)

Online support & service The assurance offers end-users organization with access to online support & service via end-users online meeting system, skype, business skype or similar. Are for companies and organizations using our software, where the solution is of a…

Remote Service Assurance (RSA)

Agreements » Remote Service Assurance (RSA)

Remote support & service The assurance offers end-users organization access to remote support & service on end-users installation via end-users remote access systems. Are for companies and organizations using our software, where the solution is of a great value and…

Software Assurance (SA)

Agreements » Software Assurance (SA)

The access to our Support and Service program GUARANTEE - for access to software usage rights, maintenance, upgrade, support and services The Software Assurance (SA) provides running and working software solutions: FREE – Usage rights in accordance with…

Renewal with PO Process

Software Maintenance » Renewal with PO Process

We support manual Renewal Purchase Order Process (PO/POP) on most of our software, assurance, subscription and service products. Most of our finance, administration, renewal, and software license key activities are outsourcing to 3rd party suppliers, and the cost etc.…

How to change the title of Ontolica Search Center?

Documentation » How to … » How to change the title of Ontolica Search Center?

When you create a new Ontolica Search Center you are asked for its title. That title is then taken to be the name shown in the browser window title and the name on the tab in the top link bar in SharePoint. If you have created Ontolica Search Center as a site within…

How to run without Software Assurance?

FAQ » How to run without Software Assurance?

How can I run without a maintenance with the Software Assurance (SA) MANDATORY According to the end user license agreement (EULA) on nearly all our software, it is mandatory to have an active Key License and Software Assurance (SA) when using/running the software,…

Request for License Key File

Request for License Key File

. USE OUR SUPPORT & SERVICE CENTER: Submit a Ticket Select: Search & Preview Key License File And just follow the instruction RENEWAL: You will need to have your active License Key File ready to be attached your Ticket How to find the active Search &…

Development

Support, Service & Development » Development

User-driven development We believe the best software solve real problems and needs Our most important development is customer and user requirement User-driven innovation is about “exploiting special knowledge about the customers to add extra value to…

Search & Preview O365

Roadmap » Search & Preview O365

When Search & Preview SharePoint Online 365 True ONTOLICA HYBRID support. View also your local documents as if they were in the Cloud! Full instant preview – hover over – leveraging the O365 APP model Preview documents from Office 365…

System Requirements

Licensing Model » System Requirements

Search & Preview System Requirements SYSTEM REQUIREMENTS: for SharePoint 2016 .NET Framework 4.5 or later Microsoft SharePoint Server 2016 SYSTEM REQUIREMENTS: for SharePoint 2013 .NET Framework 4.5 or later…

Migration with extra License

Pricing & Plans » Migration with extra License

Up to 50% discount Migration with simultaneously extra Ontolica Search & Preview Licenses When companies and organizations are migrating from example one version of SharePoint to another, from one farm ID to another, from one server to another server, any extra…

Release Candidate 2010

Software Download » Release Candidate 2010

Download the latest Release Candidate of Search & Preview 2010 NOT GENERAL AVAILABILITY ONLY FOR TEST AND SELECTED CUSTOMER CASES We will continue to develop and update this software version, this is the latest Release Candidate Latest Release…

Release Candidate 2016

Software Download » Release Candidate 2016

Download the latest Release Candidate for Search & Preview 2016 NOT GENERAL AVAILABILITY ONLY FOR TEST AND SELECTED CUSTOMER CASES We will continue to develop and update this software version, this is the latest Release Candidate Latest Release…

1 – Introduction

Documentation » Administrator Guide » 1 – Introduction

Ontolica Search & Preview for SharePoint builds on the functionality provided by the Microsoft SharePoint Server search engine to create a more flexible and powerful search solution than could easily be created using the default SharePoint features. By adding Ontolica…

Release Candidate 2013

Software Download » Release Candidate 2013

Download the latest Release Candidate of Search & Preview 2013 NOT GENERAL AVAILABILITY ONLY FOR TEST AND SELECTED CUSTOMER CASES We will continue to develop and update this software version, this is the latest Release Candidate Latest Release…

High Confidence Managed Properties

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica High Confidence Web Part » High Confidence Managed Properties

High-confidence results are a built-in feature of the SharePoint search engine. The feature includes support for a series of 15 managed properties called HighConfidenceDisplayProperty1, HighConfidenceDisplayProperty2 … HighConfidenceDisplayProperty15. In a…

Staging Overview

Documentation » Administrator Guide » 2 – Installation and Setup » Ontolica Configuration Files and Staging » Staging Overview

Many site administrators will opt to use a staged roll-out of Ontolica. This strategy works as follows: 1. Establish a test copy of the current SharePoint setup. 2. Install Ontolica on the test setup. 3. Configure and test Ontolica on the test setup. 4. When…

Ontolica Preview Guide

Documentation » Quick Start Guide » Ontolica Preview Guide

Quick Guide Preview Introduction Preview Back-end Installation Installing Preview Back-end server without Web App Preview Installing Ontolica Preview Database Preview Default Content Access Account Preview Managing Content Sources Preview Manage Crawl…

Preview In-Depth

Function & Features » Preview In-Depth

Enterprise Class Preview for SharePoint Easy document analysis and in-document search Search query highlights The first guidance offered to the end-users with Ontolica Preview is the visual queue represented by highlighting of the search query string in the preview…

License Key File

Licensing Model » License Key File

Search & Preview are using License Key File To run normally with – NO TRIAL LIMITATION – Ontolica Search & Preview need an active License Key File The Search & Preview license key file contains user-friendly and non-readable text information on…

Result Page Layout and Formatting

Documentation » Administrator Guide » 5 – Setup an Ontolica Search Center » Search Center Result Pages » Result Page Layout and Formatting

You can design and format your result pages using all of the many layout and programming techniques available in SharePoint. Ontolica features are added by placing Ontolica Web Parts on the page. You can arrange and format these any way that you want and add any number…

Joint venture development

Support, Service & Development » Development » Joint venture development

A great way to get influence and discount Customer involvement in Ontolica Development makes great results If you are OK with being involved and part of the development project and can take responsibility for normal end-test, then the Joint Venture Development is…

About Us

Contact us » About Us

We develop software for the SharePoint world. We deliver solutions to partners, companies & organizations in nearly all the world Powers ability to your SharePoint tasks & projects File Search & Preview that would otherwise require complex…

Forms

Order, Purchase & Delivery » Forms

Download forms In the most cases, self-service download of standard forms cover all the needs But in some countries, companies, or organizations there can be a need for a more manual interaction and resources. See more below on Manual Handling of Customer…

Release Cycle

Road Map » Release Cycle

There are five stages used in our release cycle. These necessary phases are essential to the overall goal of putting the most stable & solid software products on the market. Release Cycle 1 Alpha 2 Beta 3…

Search Tech-Spec

Function & Features » Search Tech-Spec

Search Tech-Spec Key Features Platform to build Search Based Applications Build composite search driven user interfaces Content previewing of over 500 file formats with Ontolica Preview Hierarchical deployment management Advanced meta data has driven multi…

Manage of manual renewal process

Software Maintenance » Manage of manual renewal process

We can automatically take care of your manual renewal and key license process Manage renewal and/or License Key process: We will send you an invoice and payment reminder We will keep a copy of your License Key We will start the renewal process for the License…

2 ways to acquire

Pricing » 2 ways to acquire

Normal Purchase or Buy Perpetual We can help you find the best investment plan NORMAL PURCHASE – with mandatory Maintenance ADVANTAGES Best price License Price Prices sheet for Purchase Mandatory: Minimum 1 production server Software Assurance 22%…

Pricing

Pricing

ACCUMULATE A SOLUTION PRICE PRICE SHEETS: Production Price Sheet Non-Production Price Sheet (50% discount on production license) Price examples Choose the needed amount for Production: Production Servers – (incl. 100 users) Production Uses CAL…

Including Quick Filters in Search Forms

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 11: Setting up Quick Filters » Including Quick Filters in Search Forms

To include quick filters in a search form, you must do the following: 1. Establish the quick filters for the appropriate search tab and site level (see “The Quick Filters Page”). Here you will give each filter a name and establish the logic for the query…

Video Guide

Video Guide

If a picture is worth a thousand words, then a video is worth a million When time is right – lean back and enjoy Search & Preview in our YouTube channel Ontolica Search & Preview Video Guide All this video are made to give a good introduction to a subject and…

Count of Servers

Licensing Model » Count of Servers

Search & Preview are counting the Servers in use A server is considered any server/computer using/running the software A server license has to be acquired for each server/computer in use. The maximum of servers allowed to be used should be according to the…

Change the maximum file graphic size

Documentation » Quick Configuration Guide » Change the maximum file graphic size

Configuration What documents are taking of space: SELECT TOP 10 doc.Url AS ‘Url’, DATALENGTH AS ‘Size’, img.PageNumber AS ‘Page’ FROM [OntolicaPreview].[dbo].[PagePreview] AS img Join [OntolicaPreview].[dbo].[Document] AS doc ON…

Target Audiences in Ontolica

Documentation » Administrator Guide » 13 – Target Audiences in Ontolica » Target Audiences in Ontolica

SharePoint audiences are groups of users selected for some common purpose. For example, a given audience might represent all workers in a given department or all secretaries from all departments. Any given user might belong to any number of audiences. Many Ontolica…

Service Assurance Level 3 (SAL3)

Agreements » Service Assurance Level 3 (SAL3)

Service Assurance L3 (SAL3) The assurance offers end-users organization 1st, 2nd & 3rd level service with our team of supporter, consultancy, engineers, and developers. Are for companies and organizations using our software, where the solution is of a great value and…

Search Features

Function & Features » Search Features

Search Features Make Enterprise Search Easy Design highly adaptive and productive search experiences for end-users Platform to build user centric search To create a compelling search experience for end-users ranks as one of the most important elements of a…

Service Assurance Level 2 (SAL2)

Agreements » Service Assurance Level 2 (SAL2)

Access to service level 2 The assurance offers end-users organization 1st & 2nd level service with our team of consultancy. Are for companies and organizations using our software, where the solution is of a great value and where it is a requirement to have access to…

Rental of Consultancy

Support, Service & Development » Service » Rental of Consultancy

HOW TO GET STARTED Submit a Service ticket with your issue and needs: Consulting assistance Engineer assistance Development assistance Solution Service Check etc. After joint acceptance of quote (period & price), we will send you a confirmation with…

Priority of development

Support, Service & Development » Development » Priority of development

Customer driven development We believe the best software solve real problems and needs, so the most important development is customer and user requirement Development and Priorities When building an expanding our software systems, priorities of the development…

Count of User’s (CAL)

Licensing Model » Count of User’s (CAL)

A user license (CAL) has to be acquired for named user(s). . Search & Preview are counting named user’s in 3 months intervals A Client Access License (CAL) is considered a named user A Client Access License (CAL) has to be acquired for each named user…

Online Service

Support, Service & Development » Service » Online Service

Our best practice for connecting in online meetings It is our experience that international companies and organizations are using so many different and preferred online meeting systems, that we had to make a simple and effective process guide for everyone to use …

Can I use my software license 2 times

FAQ » Can I use my software license 2 times

Unfortunately It is not legal to use the same Search & Preview License Key File 2 times. It is not legal to issue extra Search & Preview licenses for running simultaneously without a purchase of extra software license. If you already have your License Key File(s)…

The Search Center Style Sheet

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 5: Setting up an Ontolica Search Center » The Search Center Style Sheet

The default XSLT templates for each of the Ontolica Web Parts incorporate support for CSS style sheet classes; each of these classes can be formatted using the Ontolica search style sheet, which is included in the Ontolica Style Gallery. This gives page designers an…

Netcompany

Partner Success Stories » Netcompany

“A continuous series of high quality IT-deliveries, on schedule and on budget speaks for itself “ ONTOLICA – PARTNER SUCCESS STORIE by Surfray CHALLENGE SOLUTION BENEFIT Netcompany are developing and service the…

Activating and Deactivating Ontolica for a Selected Site Collection

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 4: Activating and Deactivating Ontolica » Activating and Deactivating Ontolica for a Selected Site Collection

Ontolica features are made available to users when it is activated at the site-collection level. When deactivated at the collection level, Ontolica features will be unavailable to the affected collection(s) and the search functionality for that collection will revert…

Farm-Level Functions and Settings

Documentation » Administrator Guide » 3 – Ontolica Central Administration » Ontolica Central Administration » Farm-Level Functions and Settings

Settings that you make at the farm level will be available to all applications, collections, and sites in your SharePoint installation. To find these settings, log into your SharePoint central administration site and go to the Operations tab. Figure: The Operations…

Service Price Sheet

Pricing » Service Price Sheet

Service Consultancy Prices Per hour (per started hour) Per hour – Voucher card (volume discount) Per day (volume discount) Standby time can be booked with -50% discount if not used We require 7 days cancellation notice prior to scheduled delivery Changes…

NON-Production License

Pricing » NON-Production License

Price Sheet Item no. Non-Production Server USD 2107 Search&Preview 2007 – per Server Non-Production – Incl. 100 users (CAL) 4,062.50 2110 Search&Preview 2010 – per Server Non-Production –…

Production License

Pricing » Production License

Price Sheet Item no. Production Server USD 2007 Search&Preview 2007 – per Server Production – Incl. 100 users (CAL) 8,125 2010 Search&Preview 2010 – per Server Production – Incl. 100 users…

Adding a New Result Page

Documentation » Administrator Guide » 5 – Setup an Ontolica Search Center » Search Center Result Pages » Adding a New Result Page

When you create a new Search Center using the Ontolica Search Center site template, you will already have a few result pages in your Search Center (for standard results, people, images, etc.). However, you might decide to add more result pages to support additional…

Creating and Configuring Search Result Actions

Documentation » Administrator Guide » 9 – Setup Search Result Actions » Creating and Configuring Search Result Actions

To create and configure search-result actions for a given search-tab context: 1. Go to the Search Tabs page for the site and site level at which your search-result action will apply. See “Search-Tab Configuration and Inheritance” for details. …

Install & Upgrade

Install & Upgrade

How long time does it take to install Search & Preview? *Use the Quick Start Guide to Install or Upgrade FAST INSTALLATION In many cases, it can be done in 1 day (2-7 hours) when everything is just right – excluding tuning, and not to forget possible…

Handling & Service Fees

Pricing » Handling & Service Fees

General handling & service Fee’s In some countries, the payment process can be simple and easy – in other countries the need for more steps and more resources are necessary, and the same can be applied to some companies and organizations who wish or are in need…

Source Code Assurance (SCA)

Agreements » Source Code Assurance (SCA)

Software source code copy in 3rd party depot The assurance offers the end-users organization a secure way to protect and ensure against situations where the vendor can’t maintain the delivered software solution. Are for companies and organizations using our…

Introduction to Search Tabs

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 6: Using Search Tabs » Introduction to Search Tabs

The Ontolica search tab concept enables Ontolica search forms and result lists to be fine-tuned to support each of many different situations. The name itself refers to a common way of using this feature: to create a single search/result interface that provides several…

Ontolica Cube Guide

Documentation » Quick Start Guide » Ontolica Cube Guide

Quick Guide Ontolica Cube – System Requirements and Prerequisites Ontolica Cube – Creating reports using MS Excel Ontolica Cube – Error – Required assemblies Microsoft.AnalysisServices.dll and Microsoft.. Ontolica Cube –…

End-user license agreement (EULA)

Agreements » End-user license agreement (EULA)

END-USER LICENSE AGREEMENT (EULA) READ THE TERMS AND CONDITIONS OF THESE LICENSE TERMS CAREFULLY BEFORE USING THE SOFTWARE. THE MANUFACTURE (HEREINAFTER CALLED THE “SOFTWARE HOUSE” or “Software House”) OF THIS SOFTWARE PROGRAM (HEREINAFTER…

Creating an Ontolica Search Center

Documentation » Administrator Guide » 5 – Setup an Ontolica Search Center » Creating an Ontolica Search Center

The Ontolica search center exists as its own “site” in SharePoint, and is, therefore, part of a site collection and is usually shown as its own tab in the SharePoint application seen by users. To add an Ontolica search center, you will also, therefore, use…

Table of Contents

Documentation » Administrator Guide » Table of Contents

Chapter 1: Introduction Ontolica Search & Preview for SharePoint – Overview Chapter 2: Installation and Setup Installation Overview — Where to Install — SharePoint Structural Hierarchy…

Search In-Depth

Function & Features » Search In-Depth

Search In-Depth Make search easy and personalized End-user personalization of search Let end-users set their own preferences for the search functionality. What views are used and what properties are easily individualized and stored in personal settings. If…

Ontolica Search Guide

Documentation » Quick Start Guide » Ontolica Search Guide

Quick Guide Activating Ontolica Search Features Setting Active Search License Creating Ontolica Search Center Configuring Ontolica Search Box Configuring Ontolica Cube Feature Activating Ontolica Search Features All Ontolica farm-wide features are…