The Ontolica Software Assurance provides access to maintenance
The Ontolica Software Assurance is the access for company’s and organization to get maintenance, support, and service of the Ontolica Software Licenses
The Software Assurance is normally 22% p.a. calculated on the software license pool – the software price value before any discount. (no discount is granted on assurances)
If needed, more Ontolica Support & Service Assurance can be added.
Our expertise is that the software is stable and “rock solid” when running and most installation only need upgrade to follow the surrounding software world when moving servers, migration etc.
Furthermore, Support & Service are mostly for new initiatives, install & upgrading assist, installation service & turning when needed or at fixed intervals after the agreement.