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Ontolica Preview Guide

Documentation » Quick Start Guide » Ontolica Preview Guide

Quick Guide Preview Introduction Preview Back-end Installation Installing Preview Back-end server without Web App Preview Installing Ontolica Preview Database Preview Default Content Access Account Preview Managing Content Sources Preview Manage Crawl…

How to calculate the Preview database size

Documentation » How to … » How to calculate the Preview database size

Ontolica Preview has a feature called First Page Preview, which is able to cache a set number of first pages from each document into the Preview database. This allows to display first page thumbnails on all crawled documents and quickly load the set number of first…

Ontolica Search Guide

Documentation » Quick Start Guide » Ontolica Search Guide

Quick Guide Activating Ontolica Search Features Setting Active Search License Creating Ontolica Search Center Configuring Ontolica Search Box Configuring Ontolica Cube Feature Activating Ontolica Search Features All Ontolica farm-wide features are…

Ontolica Central Administration

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Ontolica Central Administration

When you install Ontolica, several settings pages are added to your SharePoint Central Administration page. Use these to configure settings that apply to the entire SharePoint farm and/or to specific SharePoint applications.

The Ontolica Search Center

Documentation » Administrator Guide » 5 – Setup an Ontolica Search Center » The Ontolica Search Center

Like the standard search feature of SharePoint 2013, Ontolica makes use of a search center, which is a SharePoint subsite that provides pages for displaying search-result (possibly in each of several styles) and advanced search forms as needed. All search forms in the…

Ontolica Search Intelligence

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Managing Ontolica Modules » Ontolica Search Intelligence

Figure: The Manage Ontolica Modules page of the SharePoint central administration site (Ontolica Search Intelligence enabled) The following links are provided under the Ontolica Search Intelligence heading. Use them to access each of the various functions available…

Managing Ontolica Licenses

Documentation » Administrator Guide » 3 – Ontolica Central Administration » Managing Ontolica Licenses

To use Ontolica, you must purchase a license that matches your SharePoint installation and other requirements. For example, each license provides support for a specific number of servers, technical support options, updates, feature options, etc. Some licenses, such as…

Property Ontolica Search Syntax

Documentation » Administrator Guide » 15 – Ontolica Search Syntax » Property Ontolica Search Syntax

In addition to the standard, free-text searches, Ontolica also enables you, via the free-text input field, to search for specific document properties such as: • Author: The name of the person who last modified the document • Title: The document title • Creation…

Preview Features

Function & Features » Preview Features

Preview in SharePoint Deliver Beautiful User Interfaces Enterprise class document preview beyond basic preview in SharePoint Enterprise class document previews A good preview solution will significantly improve end-user productivity in SharePoint. On the other…

Ontolica Cube Guide

Documentation » Quick Start Guide » Ontolica Cube Guide

Quick Guide Ontolica Cube – System Requirements and Prerequisites Ontolica Cube – Creating reports using MS Excel Ontolica Cube – Error – Required assemblies Microsoft.AnalysisServices.dll and Microsoft.. Ontolica Cube –…

Search & Preview 2007

Software Download » Search & Preview 2007

Download Search & Preview 2007 If you need to Download 2007 please contact our Support & Service Center Many customers are still running solutions with 2007, so we still make it possible to get limited support & service on the Search & Preview 2007 If you need Support…

Making Ontolica Available

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 2: Installation and Setup » Making Ontolica Available

To make the features of Ontolica available to users, your site must provide the following: • An Ontolica Search Center, which supplies pages that interact with the SharePoint search database by submitting queries and displaying search results. The Search Center is a…

Managing Ontolica Modules

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Managing Ontolica Modules

Use the Manage Ontolica Modules page to make farm- and application-level settings for all types of Ontolica modules that you have installed for SharePoint. Each module adds its own heading to this page. The section added for the Ontolica for SharePoint 2013 product is…

Display Options (Ontolica Web Parts)

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica SharePoint Search Result Web Part » Display Options (Ontolica Web Parts)

The Display Options settings control several different aspects of the way each found document is displayed in the result list. The following settings are available: • Number of sentences in result summary: Ontolica generates a summary based on the content of each…

Ontolica Configuration Settings

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Working with Ontolica Web Parts » Ontolica Configuration Settings

In addition to the standard SharePoint settings for Web parts, each Ontolica Web Part provides its own, dedicated configuration page. To get to this page: 1. In SharePoint, navigate to the page where you have placed the Web part you wish to configure (typically, this…

15 – Ontolica Search Syntax

Documentation » Administrator Guide » 15 – Ontolica Search Syntax

Constructing Search Strings — Boolean Operators — Wildcard Searches — Phrase Searches — Property Searches — Complex Search…

Running the Ontolica Setup Program

Documentation » Administrator Guide » 2 – Installation and Setup » Running the Ontolica Setup Program

To install Ontolica: 1. Go to a machine where SharePoint is installed and log in to the system as SharePoint farm administrator. If your SharePoint installation is running on a server farm with multiple machines, then you can install on just one machine and then use…

XSLT Template (Ontolica Web Parts)

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica Search Dialog Web Part » XSLT Template (Ontolica Web Parts)

The XSLT Template settings for the Search Dialog Web Part enable you to control the HTML format of the search form created by this part. Usually, you will simply format a simple input form with one or more fields. The XML that is emitted by the Ontolica Search Dialog…

The Ontolica Style Gallery

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » The Ontolica Style Gallery

The Ontolica Style Gallery holds all of the XSLT Templates and CSS style sheets used by the various Ontolica Web parts. From here, they are available from all sites in the collection. A collection of predefined templates is supplied with the solution—often several…

Ontolica Search – Modules

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Managing Ontolica Modules » Ontolica Search – Modules

Figure: The Manage Ontolica Modules page of the SharePoint central administration The following links are provided under the Ontolica Search heading. Use them to access each of the various functions available at your current site level: • Manage Search Tabs:…

Target Audiences in Ontolica

Documentation » Administrator Guide » 13 – Target Audiences in Ontolica » Target Audiences in Ontolica

SharePoint audiences are groups of users selected for some common purpose. For example, a given audience might represent all workers in a given department or all secretaries from all departments. Any given user might belong to any number of audiences. Many Ontolica…

Disable Preview for FAST

Documentation » Quick Configuration Guide » Disable Preview for FAST

Configuration Disable the Office Web Apps Preview for FAST When you choose Ontolica Preview to be used for generating previews in a FAST search center, and you have the default Office Web Apps preview already configured, then you will most likely face the situation…

Preview files from custom CMS

Function & Features » Preview files from custom CMS

You can preview files external to SharePoint – e.g. custom Content Management Systems. Ontolica Preview can automatically crawl CMS external storage locations and generate images ready to instant preview in SharePoint search results. The crawling process is…

Search & Preview 2016

Software Download » Search & Preview 2016

Download the latest version We will continue to update the software version, this is the latest release Latest Release Product General Available (GA) Version 7.1.X Search & Preview 2016 May 2018 DOWNLOAD 2016 Note: When…

Preview Tech-Spec

Function & Features » Preview Tech-Spec

Preview Key Features PRODUCTIVE FUNCTIONALITY Full document and web page preview Preview and print 500 file formats including DWG. in-document search with hit highlighting Relevant page suggestions Search query highlights Variable zoom & snap-to-screen width…

3 – Ontolica Central Administration

Documentation » Administrator Guide » 3 – Ontolica Central Administration

Ontolica Central Administration — Farm-Level Functions and Settings — Application-Level Settings Managing Ontolica Modules Managing Ontolica Licenses — Opening the License Manager…

Ontolica Aggregate Guide

Documentation » Quick Start Guide » Ontolica Aggregate Guide

Quick Guide Aggregate Introduction Aggregate Center Aggregate Administration Editing Aggregate Center Aggregate Introduction Ontolica Aggregate is a virtual library solution for SharePoint that provides functionality to present views of documents…

Ontolica Diagnostic Logging

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Ontolica Diagnostic Logging

The Diagnostic Logging settings enable you to configure how Ontolica stores log information. Use these options to control which types of events are logged and where the logs are saved. This log can be helpful during initial setup and troubleshooting; one your solution…

Activating and Deactivating Ontolica Search and Ontolica Search Intelligence

Documentation » Administrator Guide » 4 – Activating and Deactivating » Activating and Deactivating Ontolica Search and Ontolica Search Intelligence

Ontolica Search and Ontolica Search Intelligence are implemented as a standard SharePoint “Feature”, which means that it can be activated or deactivated at the farm or collection level. • When deactivated at the collection level, its features will not be…

12 – The Ontolica Search Box

Documentation » Administrator Guide » 12 – The Ontolica Search Box

Using the Ontolica Search Box Adding an Ontolica Search Box to Your Site Using the Search Box with “My Sites” Search Box Settings and Inheritance — Farm-Level…

Creating an Ontolica Search Center

Documentation » Administrator Guide » 5 – Setup an Ontolica Search Center » Creating an Ontolica Search Center

The Ontolica search center exists as its own “site” in SharePoint, and is, therefore, part of a site collection and is usually shown as its own tab in the SharePoint application seen by users. To add an Ontolica search center, you will also, therefore, use…

Introduction to Ontolica Best Bets

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 10: Using Ontolica Best Bets » Introduction to Ontolica Best Bets

Best Bets enable site managers to call special attention to the site’s best documents for each of several common search words. Each Best Bet is defined with one or more trigger words and maps these to a specific URL that will be promoted whenever a user searches…

Search & Preview 2010

Software Download » Search & Preview 2010

Download the latest version We will continue to update the software version, this is the latest release Latest Release Product General Available (GA) Version 7.1.X Search & Preview 2010 May 2018 DOWNLOAD 2010 Note: When…

Search & Preview O365

Roadmap » Search & Preview O365

When Search & Preview SharePoint Online 365 True ONTOLICA HYBRID support. View also your local documents as if they were in the Cloud! Full instant preview – hover over – leveraging the O365 APP model Preview documents from Office 365…

Why Search & Preview

Introduction » Why Search & Preview

Search & Preview provides rock-solid – 99% uptime – preview add-on for your SharePoint solutions ONTOLICA 1. Allows for wide optional document and files support 2. Provides flexible access to multiple external…

Preview In-Depth

Function & Features » Preview In-Depth

Enterprise Class Preview for SharePoint Easy document analysis and in-document search Search query highlights The first guidance offered to the end-users with Ontolica Preview is the visual queue represented by highlighting of the search query string in the preview…

Search & Preview V7.2

Roadmap » Search & Preview V7.2

Search & Preview Version 7.2 For SharePoint 2010, 2013, 2016 Release Candidate expected August – September 2018 NOTE: After the release of version 7.x we can only deliver new License Key File to the latest version 6.x or latest version 7.x or later If…

SharePoint without Search & Preview

Introduction » SharePoint without Search & Preview

No INSTANT PREVIEW, No preview of all non-supported files types and what about files stored in File Shares etc.? WAITING TIME NATIVE SHAREPOINT: USES ARE AWAITING – SharePoint makes the users wait every time a new document or file is select for use (open,…

Display Options (Ontolica High Confidence Web Part)

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica High Confidence Web Part » Display Options (Ontolica High Confidence Web Part)

Use the Display Options setting to specify CSS styles for controlling the format of the table in which the high-confidence result will be displayed The High Confidence Web Part emits your settings here as values for an XML element named . The default XSLT template…

Search & Preview 2013

Software Download » Search & Preview 2013

Download the latest version We will continue to update the software version, this is the latest release Latest Release Product General Available (GA) Version 7.1.X Search & Preview 2013 May 2018 DOWNLOAD 2013 Note: When…

Search & Preview 2019

Roadmap » Search & Preview 2019

Search & Preview 2019 Expected 2019-Q2

Preview Key Features

Function & Features » Preview Key Features

PRODUCTIVE FUNCTIONALITY Full document and web page preview Preview and print 500 file formats including DWG. in-document search with hit highlighting Relevant page suggestions Search query highlights Variable zoom & snap-to-screen width or length Fast and…

Preview files from FileShares

Function & Features » Preview files from FileShares

You can preview files external to SharePoint – e.g. stored in file shares. Preview automatically crawls FileShares and generates images ready to instant preview in SharePoint search results. The crawling process is highly configurable and you can even define…

Search & Preview V7.3

Roadmap » Search & Preview V7.3

Search & Preview Version 7.3 For SharePoint 2010, 2013, 2016 GA Release expected October – November 2018 NOTE: After the release of version 7.x we can only deliver new License Key File to the latest version 6.x or latest version 7.x or later If you are…

10 – Using Ontolica Best Bets

Documentation » Administrator Guide » 10 – Using Ontolica Best Bets

Introduction to Ontolica Best Bets Displaying Best Bets in Result Lists The Best Bets Page — Finding the Best Bets Page — Interpreting the Best Bets List …

Using the Ontolica Search Box

Documentation » Administrator Guide » 12 – The Ontolica Search Box » Using the Ontolica Search Box

The Ontolica Search Box is a Web control that creates a simple text field, which enables users to search the SharePoint content index and view results on a page from the Ontolica Search Center. Unlike most Ontolica Web Parts, the Search Box is not affected by any…

Search & Preview V7.1 – GA Release – May 2018

Roadmap » Search & Preview V7.1 – GA Release – May 2018

Search & Preview Version 7.1 For SharePoint 2010, 2013, 2016 GA Release – May 2018 NOTE: After the release of version 7.x we can only deliver new License Key File to the latest version 6.x or latest version 7.x or later If you are running version 5.x…

Creating an Ontolica Search Intelligence Center

Documentation » Administrator Guide » 5 – Setup an Ontolica Search Center » Creating an Ontolica Search Center » Creating an Ontolica Search Intelligence Center

The Ontolica search Intelligence center exists as its own “site” in SharePoint similar to that of Ontolica Search Center, and is, therefore, part of a site collection and is usually shown as its own tab in the SharePoint application seen by users. To add an…

XSLT Template (Ontolica Search Hint Web Part)

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica Search Hint Web Part » XSLT Template (Ontolica Search Hint Web Part)

The XSLT Template settings for the Search Hint Web Part enable you to control the HTML format of the display created by this part. The XML generated by this Web part is very simple, containing just the layout style setting and the text to be displayed. The following…

XSLT Template (Ontolica High Confidence Web Part)

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica High Confidence Web Part » XSLT Template (Ontolica High Confidence Web Part)

The XSLT Template settings for the High Confidence Web Part enable you to control the HTML format of the display created by this part. The following default templates are supplied for this web part: • Default.xsl: creates a table that shows the high-confidence…

Display Options (Ontolica Best Bets Web Part )

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica Best Bets Web Part » Display Options (Ontolica Best Bets Web Part )

Use the Display Options setting to adjust the appearance of the Best-Bets display. Make the following settings: • Header: enter text to be shown at the top of the table in which Best-Bet results are shown. • Layout table styles: enter CSS styles for controlling…

Adding an Ontolica Search Box to Your Site

Documentation » Administrator Guide » 12 – The Ontolica Search Box » Adding an Ontolica Search Box to Your Site

The standard SharePoint site templates delivered by Microsoft include a delegate web control named “SearchBox”. This control is placed on a high-level master page that is inherited by nearly all other pages in each SharePoint site collection. This control…

How to change the title of Ontolica Search Center?

Documentation » How to … » How to change the title of Ontolica Search Center?

When you create a new Ontolica Search Center you are asked for its title. That title is then taken to be the name shown in the browser window title and the name on the tab in the top link bar in SharePoint. If you have created Ontolica Search Center as a site within…

14 – Work with Ontolica Web Parts

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts

Working with Ontolica Web Parts — Working in Edit Mode — Standard SharePoint Layout Options — Ontolica Configuration Settings Ontolica Search Manager Web Part …

Search Result Actions (Ontolica Web Parts)

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica SharePoint Search Result Web Part » Search Result Actions (Ontolica Web Parts)

The search result actions feature provides links for working with a given search result. The features available are defined by the Search Result Actions settings for each search tab. In the default XSLT template provided with Ontolica, result actions cause each link in…

Display Options (Ontolica Search Hint Web Part)

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica Search Hint Web Part » Display Options (Ontolica Search Hint Web Part)

Use the Display Options setting to specify CSS styles for controlling the format of the table in which the message will be displayed The Search Hint Web Part emits your settings here as values for an XML element named . The default XSLT template places these as value…

Image Options (Ontolica High Confidence Web Part)

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica High Confidence Web Part » Image Options (Ontolica High Confidence Web Part)

The Image options area provides settings that control whether and how to display images returned with a high-confidence result. The following settings are provided here: • Show high confidence image: mark this box if you would like to include images in your…

Configuring Scopes for the Ontolica Search Dialog Web Part

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 8: Using Search Scopes » Introduction to Search Scopes » Configuring Scopes for the Ontolica Search Dialog Web Part

Configuring Scopes for the Ontolica Search Dialog Web Part The Ontolica Search Dialog Web Part is usually included on pages of the Ontolica Search Center (though you might also use this Web part on other pages, you would more typically use the Search Box Web Control…

5 – Setup an Ontolica Search Center

Documentation » Administrator Guide » 5 – Setup an Ontolica Search Center

The Ontolica Search Center Creating an Ontolica Search Center Search Center Result Pages — Adding a New Result Page — Result Page Web Parts — Result Page Search Settings (Search Tab…

Image Options (Ontolica Best Bets Web Part )

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica Best Bets Web Part » Image Options (Ontolica Best Bets Web Part )

Each Ontolica Best Bet can be defined with an associated image. Use the settings in the Image Options to control how this image will be handled by the current web part. Make settings as follows: • Show Best Bet images: Mark this check box to use the Best-Bet images…

XSLT Template (Ontolica Best Bets Web Part)

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica Best Bets Web Part » XSLT Template (Ontolica Best Bets Web Part)

The XSLT Template settings for the Best Bets Web Part enable you to control the HTML format of the display created by this part. The following default templates are supplied for this web part: • Default.xsl: creates a table that lists Best Bets together with a short…

Finding and Transferring the Ontolica Configuration Files

Documentation » Administrator Guide » 2 – Installation and Setup » Ontolica Configuration Files and Staging » Finding and Transferring the Ontolica Configuration Files

If you would like to implement a staged roll-out of Ontolica, then you must be able to find the Ontolica configuration files on your test machine and then copy these to your live SharePoint farm when you are ready. These are stored as follows: • Farm- and…

Result Options (Ontolica High Confidence Web Part)

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica High Confidence Web Part » Result Options (Ontolica High Confidence Web Part)

The Result options area includes just one setting, Open links in new window. Mark this check box to open links from the high-confidence result in a new browser window. Clear this box to have links open in the same window.

The 3 Step for Instant Preview

Function & Features » The 3 Step for Instant Preview

ONTOLICA PRE-CACHING process to Instant Preview Ontolica Search & Preview gives the user fast access to an instant preview of more than +500 document formats and files types. Instant previewing of files is a matter of retrieving small graphical pre-generated…

Preview +500 File type & format List

Function & Features » Preview +500 File type & format List

Enable users to get INSTANT PREVIEW with zoom, content search and print of probably all the organizations document & files The most comprehensive support of document & file preview for SharePoint, today supporting more than 600 document format & file types. See…

Activating and Deactivating Ontolica for a Selected Site Collection

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 4: Activating and Deactivating Ontolica » Activating and Deactivating Ontolica for a Selected Site Collection

Ontolica features are made available to users when it is activated at the site-collection level. When deactivated at the collection level, Ontolica features will be unavailable to the affected collection(s) and the search functionality for that collection will revert…

Configuring Scopes for the Ontolica Search Box Web Control

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 8: Using Search Scopes » Introduction to Search Scopes » Configuring Scopes for the Ontolica Search Box Web Control

Configuring Scopes for the Ontolica Search Box Web Control The Ontolica Search Box Web Control is intended to be included on nearly every page on every site. It creates a simple search box that takes very little screen real estate, thereby making it easy for users to…

How to get PDF files to preview correctly

Documentation » How to … » How to get PDF files to preview correctly

ALWAYS MAKE SURE YOU ARE USING THE LAST GA VERSION New PDF format & types are most likely supported in the latest Ontolica Search & Preview version If you are not up-to-date, upgrade asap PDF FILE ANNALYSE It is of course standard that the pdf file is rendered…

Do we need an OWA Server

FAQ » Do we need an OWA Server

Do we need an OWA server to preview documents? No – You do not need any OWA Server – Ontolica Preview is 100% independent Ontolica Preview does not in any way use or require Office Web Apps servers and is not influenced by the performance bottlenecks…

Administrator Guide

Documentation » Administrator Guide

Ontolica Search & Preview 2010, 2013 & 2016

How to …

Documentation » How to …

Ontolica Search & Preview – How to … How to activate the Key License File How to find the version number How to find the log files How to find my SharePoint Farm ID How to calculate the Preview database size How to find templates in Search…

System Requirements

Documentation » Administrator Guide » 2 – Installation and Setup » System Requirements

Ontolica requires the following: Microsoft Windows Server 2008 / 2008 R2 / 2012 / 2012 R2 or later Microsoft Windows SharePoint Services Microsoft SQL Server 2008 / 2012 with latest service packs and the following: Database Engine Service Analysis…

Migration Guide

Documentation » Quick Start Guide » Migration Guide

Quick Guide Migrate from SharePoint 2010 to 2013 Migrate from SharePoint 2007 to 2010 Useful related links: Can I use my License 2 times for Migration Migration with extra License Migrate from SharePoint 2010 to 2013 General preparations and…

Upgrade Guide

Documentation » Quick Start Guide » Upgrade Guide

Quick Guide Upgrade Ontolica Search & Preview Installation Upgrade Ontolica Preview Back-end Upgrade Ontolica Modules Upgrade Ontolica Search & Preview Installation GENERAL UPGRADE GUIDE The general upgrade guide, don’t handle special set-up…

Quick Start Guide

Documentation » Quick Start Guide

Enterprise tool for SharePoint 2007, 2010, 2013 & 2016 Quick Guides: Install Guide Upgrade Guide Migration Guide Ontolica Search Guide Ontolica Preview Guide Ontolica Aggregate Guide Ontolica Cube Guide Only for 2007 Guide

Install Guide

Documentation » Quick Start Guide » Install Guide

Installation Guide for Ontolica Search & Preview. Before beginning the installation, please take a moment to review the system requirements. To install the Ontolica Search & Preview, run the Setup.exe program from the main folder of the installation package on…

Changelog 2013

Software Download » Changelog 2013

Search & Preview Changelog 2013 Package Name: Search & Preview 2013 – for SharePoint 2013 Module . Type. GA Release V7.1 – May 2018 S&P Enhancements Added new converters for MS Office files S&P…

Changelog 2010

Software Download » Changelog 2010

Search and Preview Changelog 2010 Package Name: Search & Preview 2010 – for SharePoint 2010 Module . Type. GA Release V7.1 – May 2018 S&P Enhancements Added new converters for MS Office files …

Documentation

Documentation

Ontolica Search & Preview documentation: Quick Start Guide Quick Configuration Guide Administrator Guide How to … Error messages

Select active Servers

Documentation » Quick Configuration Guide » Select active Servers

Configuration Select the wanted active running Ontolica Search & Preview Servers If the SharePoint farm has MORE active web front-ends, identified by having the “Microsoft SharePoint Foundation Web Application” service running, you will need to select the servers…

4 – Activating and Deactivating

Documentation » Administrator Guide » 4 – Activating and Deactivating

Activating and Deactivating Ontolica Search & Preview Activating and Deactivating Farm-Level Features Activating and Deactivating Ontolica for a Selected Site Collection Activating and Deactivating the Search Box Feature for an…

SharePoint Community for search related topics

Documentation » Q&A » SharePoint Community for search related topics

Ontolica Search & Preview uses SharePoint index to gather results.Therefore, it is crucial to verify that standard SharePoint search is operational, especially if there are any SharePoint-related issues that surface through Ontolica Search & Preview. For general…

Creating Custom XSLT Templates

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Web Part XSLT Templates » Creating Custom XSLT Templates

The best way to create custom templates for your Ontolica Web controls is to do the following: 1. Go to a page that already contains the Ontolica Web control type for which you wish to design a new template (e.g., in the Ontolica Search Center). Go into edit mode and…

Find the active License Key File

Request for License Key File » Find the active License Key File

How to find the active Search & Preview License Key File Please follow the below steps: Go to SharePoint Central Administration Click on General Application Settings Under the Ontolica for SharePoint section click on Manage Ontolica Licenses In the picklist of…

Staging Overview

Documentation » Administrator Guide » 2 – Installation and Setup » Ontolica Configuration Files and Staging » Staging Overview

Many site administrators will opt to use a staged roll-out of Ontolica. This strategy works as follows: 1. Establish a test copy of the current SharePoint setup. 2. Install Ontolica on the test setup. 3. Configure and test Ontolica on the test setup. 4. When…

Shared Service Provider

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica Search Manager Web Part » Shared Service Provider

The Shared Service Provider setting establishes the database in which the Ontolica Web parts on the same page will search. If your SharePoint farm includes more than one Shared Service Provider, then select the provider whose database you want to search from the…

Agreements

Agreements

Ontolica Agreements Do you have all the Ontolica Assurances you need? Software Assurance Source Code Assurance Online Service Assurance Remote Support Assurance Service Assurance Level 2 Service Assurance Level 3 End-user license…

How can I ensure high performance

FAQ » How can I ensure high performance

Use previewing documents is a matter of retrieving a small graphical pre-generated image. This is done at high speed with a very little workload. The file previews are pre-generated and cached by the Ontolica Conversion servers. Ontolica Preview does not rely on…

Introduction to Search Scopes

Documentation » Administrator Guide » 8 – Using Search Scopes » Introduction to Search Scopes

Search scopes provide users with an easy way to narrow the scope of a search. For example, a user might choose to search only within the Marketing site, or only for images or only for people. Ontolica presents users with a control (such as a drop-down list) for…

Video Guide

Video Guide

If a picture is worth a thousand words, then a video is worth a million When time is right – lean back and enjoy Search & Preview in our YouTube channel Ontolica Search & Preview Video Guide All this video are made to give a good introduction to a subject and…

What Languages is supported

FAQ » What Languages is supported

Which Languages is supported by Search & Preview Most of the languages supported by SharePoint are supported in Ontolica Search & Preview Installer: English Standard program interface: English Supported (search center creation, translation of user…

Manual Deployment

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 2: Installation and Setup » Manual Deployment

If, when installing Ontolica, you chose not to deploy the feature automatically, then Ontolica will not be available to any of your sites or applications until you deploy it. To deploy Ontolica, use the standard procedure for deploying solutions in SharePoint as…

Table of Contents

Documentation » Administrator Guide » Table of Contents

Chapter 1: Introduction Ontolica Search & Preview for SharePoint – Overview Chapter 2: Installation and Setup Installation Overview — Where to Install — SharePoint Structural Hierarchy…

1 – Introduction

Documentation » Administrator Guide » 1 – Introduction

Ontolica Search & Preview for SharePoint builds on the functionality provided by the Microsoft SharePoint Server search engine to create a more flexible and powerful search solution than could easily be created using the default SharePoint features. By adding Ontolica…

Error messages

Documentation » Error messages

Ontolica Search & Preview error messages: Number of users was exceeded The server count is exceeded Unable to verify the license Page not found – error from search box No results found – when Search with DASH Invalid characters Your query is…

What is user action restriction on files

FAQ » What is user action restriction on files

Restriction for user action on documents and files (Ontolica Search & Preview 2010, 2013, 2016 and later) Show in Search Result Open/Read Use/Editing Copy/Pasting Downloading Printing From 1-5 Follow the SharePoint restriction on a document library…

Change the maximum file graphic size

Documentation » Quick Configuration Guide » Change the maximum file graphic size

Configuration What documents are taking of space: SELECT TOP 10 doc.Url AS ‘Url’, DATALENGTH AS ‘Size’, img.PageNumber AS ‘Page’ FROM [OntolicaPreview].[dbo].[PagePreview] AS img Join [OntolicaPreview].[dbo].[Document] AS doc ON…

Migration with extra License

Pricing & Plans » Migration with extra License

Up to 50% discount Migration with simultaneously extra Ontolica Search & Preview Licenses When companies and organizations are migrating from example one version of SharePoint to another, from one farm ID to another, from one server to another server, any extra…

License Key File

Licensing Model » License Key File

Search & Preview are using License Key File To run normally with – NO TRIAL LIMITATION – Ontolica Search & Preview need an active License Key File The Search & Preview license key file contains user-friendly and non-readable text information on…

Anonymous Users

Licensing Model » Anonymous Users

Search & Preview supports the use of Anonymous users Anonymous user´s are no-named are not registered user´s are not counted Need of support for Anonymous users: Extend your license with the module Ontolica Anonymous Users *Start your FREE TRIAL…

Netcompany

Partner Success Stories » Netcompany

“A continuous series of high quality IT-deliveries, on schedule and on budget speaks for itself “ ONTOLICA – PARTNER SUCCESS STORIE by Surfray CHALLENGE SOLUTION BENEFIT Netcompany are developing and service the…

Scope Mapping Types

Documentation » Administrator Guide » 12 – The Ontolica Search Box » Creating and Configuring Search Box Scopes » Scope Mapping Types

Ontolica integrates with the search scope implementation already built into Microsoft’s SharePoint crawler and database. In the Microsoft implementation, each record in the search database is associated with a specific scope, which is usually assigned based…

How to find the log files

Documentation » How to … » How to find the log files

How to get the log files with relevant detail diagnostic information When an issue arises, sometimes we will need you to provide us with the Ontolica Search & Preview log files to assist you (detail diagnostic information) To provide our support and service team…

XSLT Template Settings

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Web Part XSLT Templates » XSLT Template Settings

Most Ontolica Web parts that produce displayed output emit pure XML, which you can transform and style any way that you like. There are two elements in this process: • XSLT Template: transforms the XML data into HTML, which includes markup for rendering tables,…

Result Page Web Parts

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 5: Setting up an Ontolica Search Center » Search Center Result Pages » Result Page Web Parts

Each result page includes several different Ontolica Web Parts, each of which provides a specific type of search functionality. A typical result page includes the following Web Parts: • Ontolica Search Manager This is required for all pages. It establishes the…

Benefits

Introduction » Benefits

Search & Preview provides the ability to gather documents and files from multiple sources and merge it all into one high-speed solid SharePoint solution PREVIEW of +500 documents types & file formats from SharePoint Document Libraries, FileShares, Custom CMS,…

Request for License Key File

Request for License Key File

. USE OUR SUPPORT & SERVICE CENTER: Submit a Ticket Select: Search & Preview Key License File And just follow the instruction RENEWAL: You will need to have your active License Key File ready to be attached your Ticket How to find the active Search &…

Role of the SharePoint Search Result Web Part

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica SharePoint Search Result Web Part » Role of the SharePoint Search Result Web Part

The Ontolica SharePoint Search Result Web Part submits an incoming query to the search database receives the search results and displays them on the page, usually in a table. The query is usually established when the user fills out a search form on the referring page,…

Search Tech-Spec

Function & Features » Search Tech-Spec

Search Tech-Spec Key Features Platform to build Search Based Applications Build composite search driven user interfaces Content previewing of over 500 file formats with Ontolica Preview Hierarchical deployment management Advanced meta data has driven multi…

Release Candidate 2013

Software Download » Release Candidate 2013

Download the latest Release Candidate of Search & Preview 2013 NOT GENERAL AVAILABILITY ONLY FOR TEST AND SELECTED CUSTOMER CASES We will continue to develop and update this software version, this is the latest Release Candidate Latest Release…

Change title of a search result

Documentation » Quick Configuration Guide » Change title of a search result

Configuration By default, Ontolica Search & Preview uses the title of an item to display the name of a search result. Here are instructions to change that to a different property, such as file name: - Edit the search results page, and click the Configure this Search…

2 – Installation and Setup

Documentation » Administrator Guide » 2 – Installation and Setup

Installation Overview — Where to Install — SharePoint Structural Hierarchy — Installation and Setup Outline System Requirements Running the Ontolica Setup Program Manual Deployment…

Installation and Setup Outline

Documentation » Administrator Guide » 2 – Installation and Setup » Installation Overview » Installation and Setup Outline

To install Ontolica and make its basic, default features available to a given site collection, do the following: 1. Run the Ontolica setup program on one of the machines in your server farm as described in “Running the Ontolica Setup Program”. 2. Make sure…

Joint venture development

Support, Service & Development » Development » Joint venture development

A great way to get influence and discount Customer involvement in Ontolica Development makes great results If you are OK with being involved and part of the development project and can take responsibility for normal end-test, then the Joint Venture Development is…

Changelog 2016

Software Download » Changelog 2016

Search and Preview Changelog 2016 Package Name: Search & Preview 2016 – for SharePoint 2016 Module . Type. GA Release V7.1 – May 2018 S&P Enhancements Added new converters for MS Office files …

Search Features

Function & Features » Search Features

Search Features Make Enterprise Search Easy Design highly adaptive and productive search experiences for end-users Platform to build user centric search To create a compelling search experience for end-users ranks as one of the most important elements of a…

Introduction to Custom Properties

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 7: Using Custom Properties » Introduction to Custom Properties

Custom properties in Ontolica usually refer to metadata about each of the various documents in the search database (such as author, date, status, etc.). In most cases, the custom properties used by Ontolica map directly to manage properties established in SharePoint…

Release Candidate 2010

Software Download » Release Candidate 2010

Download the latest Release Candidate of Search & Preview 2010 NOT GENERAL AVAILABILITY ONLY FOR TEST AND SELECTED CUSTOMER CASES We will continue to develop and update this software version, this is the latest Release Candidate Latest Release…

Release Candidate 2016

Software Download » Release Candidate 2016

Download the latest Release Candidate for Search & Preview 2016 NOT GENERAL AVAILABILITY ONLY FOR TEST AND SELECTED CUSTOMER CASES We will continue to develop and update this software version, this is the latest Release Candidate Latest Release…

Why upgrade now

Software Maintenance » Why upgrade now

Lots of good reasons to 1) Not all service-packs and upgrades are for the good As we all know – Microsoft (and other big brands) – keeps making a lot of updates and fixes to their software and sometimes this affects other software there are…

Opening the Logging Options

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Ontolica Diagnostic Logging » Opening the Logging Options

To open the Ontolica logging options: 1. Open the SharePoint Central Administration site. 2. Click on the Operations tab. 3. On the Operations page, select Diagnostic Logging under the Ontolica for SharePoint heading. 4. The Ontolica Diagnostic Logging page opens.…

Search In-Depth

Function & Features » Search In-Depth

Search In-Depth Make search easy and personalized End-user personalization of search Let end-users set their own preferences for the search functionality. What views are used and what properties are easily individualized and stored in personal settings. If…

Introduction to Search Tab Configuration Settings

Documentation » Administrator Guide » 6 – Using Search Tabs » Search Tab Configuration » Introduction to Search Tab Configuration Settings

The behavior of each search tab is largely defined by its search-tab configuration settings. These include many different types of settings for controlling various aspects of the search tab’s behavior. These settings are available via links on the Search Tab…

Farm-Level Functions and Settings

Documentation » Administrator Guide » 3 – Ontolica Central Administration » Ontolica Central Administration » Farm-Level Functions and Settings

Settings that you make at the farm level will be available to all applications, collections, and sites in your SharePoint installation. To find these settings, log into your SharePoint central administration site and go to the Operations tab. Figure: The Operations…

Opening the License Manager

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Managing Ontolica Licenses » Opening the License Manager

Use the Ontolica License Manager to view details about your installed license files, select the active license, delete licenses and upload new ones. To open the license manager: 1. Open the SharePoint Central Administration site. 2. Click on the Operations tab. …

SharePoint Structural Hierarchy

Documentation » Administrator Guide » 2 – Installation and Setup » Installation Overview » SharePoint Structural Hierarchy

Ontolica fits neatly into the structural hierarchy of SharePoint 2013. SharePoint is designed to scale smoothly to support everything from a single site running on a single server to a complex distributed solution running on a server farm and supplying several…

Search Tab Property Settings

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 6: Using Search Tabs » Search Tab Configuration » Search Tab Property Settings

The settings under the Property Settings heading of the Search Tab Configuration page manage each of the various types of custom properties used by Ontolica. In most cases, the custom properties used by Ontolica map directly to managed properties established in…

Finding the Search Tab Configuration Settings

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica Search Tabs Web Part » Finding the Search Tab Configuration Settings

As with all other Ontolica web parts, you can configure the Search Tabs Web Part on a given page by opening that page in SharePoint, going into edit mode and clicking on the Configure this … Web Part link for the target part. Use this same link to configure new…

Finding the Search Hint Configuration Settings

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica Search Hint Web Part » Finding the Search Hint Configuration Settings

As with all other Ontolica web parts, you can configure the Search Hint Web Part on a given page by opening that page in SharePoint, going into edit mode and clicking on the Configure this … Web Part link for the target part. Use this same link to configure new…

Refiner Properties

Documentation » Administrator Guide » 7 – Using Custom Properties » Using Custom Properties to Refiner in Results » Refiner Properties

Refiner Properties The Ontolica refiner feature enables users to focus in on a specific type of information in an existing result list. It works by displaying a selection control (e.g., a drop-down list) that enables the user to select a single target value from among…

How to find templates in Search Center

Documentation » How to … » How to find templates in Search Center

Templates in the Ontolica Search Center When you try to create an Ontolica Search Center but can’t see any Ontolica templates available on the Enterprise selection tab, check the following: - Please check to see if you have activated Ontolica features on both…

The Search Center Style Sheet

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 5: Setting up an Ontolica Search Center » The Search Center Style Sheet

The default XSLT templates for each of the Ontolica Web Parts incorporate support for CSS style sheet classes; each of these classes can be formatted using the Ontolica search style sheet, which is included in the Ontolica Style Gallery. This gives page designers an…

Software Download

Software Download

SEARCH & PREVIEW 2016: Search & Preview 2016 Changelog 2016 Release Candidate 2016 2013: Search & Preview 2013 Changelog 2013 Release Candidate 2013 2010: Search & Preview 2010 Changelog 2010 Release Candidate 2010 2007: Search & Preview…

Activating and Deactivating Farm-Level Features

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 4: Activating and Deactivating Ontolica » Activating and Deactivating Farm-Level Features

When deactivated at the farm level, the Ontolica farm-level features will no longer be available. This has the following effects: • Ontolica operations will not be available on the SharePoint Central Administration site. • It will not be possible to deploy…

Finding the High Confidence Configuration Settings

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica High Confidence Web Part » Finding the High Confidence Configuration Settings

page by opening that page in SharePoint, going into edit mode and clicking on the Configure this … Web Part link for the target part. Use this same link to configure new Ontolica Web parts as you add them to existing pages. Figure: The Ontolica High Confidence…

Finding the SharePoint Search Result Configuration Settings

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica SharePoint Search Result Web Part » Finding the SharePoint Search Result Configuration Settings

As with all other Ontolica web parts, you can configure the SharePoint Search Result Web Part on a given page by opening that page in SharePoint, going into edit mode and clicking on the Configure this … Web Part link for the target part. Use this same link to…

Finding the Best Bets Configuration Settings

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica Best Bets Web Part » Finding the Best Bets Configuration Settings

As with all other Ontolica web parts, you can configure the Best Bets Web Part on a given page by opening that page in SharePoint, going into edit mode and clicking on the Configure this … Web Part link for the target part. Use this same link to configure new…

Roadmap

Roadmap

Search & Preview Version 7.1 Search & Preview 0365 Search & Preivew 2019 Release Cycle

How to edit the Help File

Documentation » How to … » How to edit the Help File

1) CHANGING ONTOLICA HELP FILE PATH: In order to change the path of the ontolica help, the file goes to: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\TEMPLATE\LAYOUTS\Ontolica Then look for java-script file i.e.…

Where to Install

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 2: Installation and Setup » Installation Overview » Where to Install

Ontolica is delivered with a setup program, which you must run on one of your SharePoint servers. If you have installed SharePoint on a server farm, then Ontolica will automatically be distributed to the other servers as needed via the standard SharePoint mechanism for…

How to get PDF content searchable

Documentation » How to … » How to get PDF content searchable

ALWAYS MAKE SURE YOU ARE USING THE LAST GA VERSION New PDF format & types are most likely supported in the latest Ontolica Search & Preview version If you are not up-to-date, upgrade asap Another reason why it is not possible to search for the content of PDF files…

Function & Features

Function & Features

Preview Key Features Preview +500 File type & format List The 3 step for Instant Preview Preview files from FileShares Preview files from custom CMS File Converters as Plug-In Search Features Search In-Depth Search Tech-Spec Preview Features Preview…

Standard SharePoint Layout Options

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Working with Ontolica Web Parts » Standard SharePoint Layout Options

All Ontolica Web parts provide the standard set of layout options available for nearly all Web parts in SharePoint. As with other types of web parts, these settings are available, when you are in the page-edit mode, from an edit drop-down list for each Ontolica Web…

Application-Level Settings

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Ontolica Central Administration » Application-Level Settings

Settings that you make at the application level only affect one application at a time (including all collections and sites that belong to it). To find these settings, log into your SharePoint central administration site, go to the Application Management tab. Figure:…

Adding a New Result Page

Documentation » Administrator Guide » 5 – Setup an Ontolica Search Center » Search Center Result Pages » Adding a New Result Page

When you create a new Search Center using the Ontolica Search Center site template, you will already have a few result pages in your Search Center (for standard results, people, images, etc.). However, you might decide to add more result pages to support additional…

Search-Tab Configuration and Inheritance

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 6: Using Search Tabs » Search-Tab Configuration and Inheritance

In addition to its “physical” on-page constructions, each search tab also has an active search-tab configuration, which controls many aspects of the way various Ontolica Web parts will behave and can also modify the result list by, for example, adding…

Finding the Search Manager Configuration Settings

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica Search Manager Web Part » Finding the Search Manager Configuration Settings

As with all other Ontolica web parts, you can configure the Search Manager Web Part on a given page by opening that page in SharePoint, going into edit mode and clicking on the Configure this … Web Part link for the target part. Use this same link to configure…

Finding the Search Dialog Configuration Settings

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica Search Dialog Web Part » Finding the Search Dialog Configuration Settings

As with all other Ontolica web parts, you can configure the Search Dialog Web Part on a given page by opening that page in SharePoint, going into edit mode and clicking on the Configure this … Web Part link for the target part. Use this same link to configure new…

Grouping Properties

Documentation » Administrator Guide » 7 – Using Custom Properties » Using Custom Properties to Group Results » Grouping Properties

In addition to providing the usual list of ranked results, Ontolica enables users to group search results according to any of several types of custom-property values. For example, your result page might provide a link for grouping the results by the author. If the…

Displaying a Grouping Control

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 7: Using Custom Properties » Using Custom Properties to Group Results » Displaying a Grouping Control

To include a grouping control with a result list, you must do the following: 1. Establish the desired metadata columns as managed properties in SharePoint (see “Establishing Custom Properties in SharePoint”). 2. Configure the relevant managed properties…

Remove “View duplicates” link

Documentation » Quick Configuration Guide » Remove “View duplicates” link

Configuration To remove the “View duplicates” link from Ontolica Search Center result list please perform the following actions: Execute a search on whatever word in Ontolica Search center, so you are directed to the search results page (by default…

Displaying a Sorting Control

Documentation » Administrator Guide » 7 – Using Custom Properties » Using Custom Properties to Sort Results » Displaying a Sorting Control

To include a sorting control with a result list, you must do the following: 1. Establish the desired metadata columns as managed properties in SharePoint (see “Establishing Custom Properties in SharePoint”). 2. Configure the relevant managed properties as…

Creating and Configuring Grouping Properties

Documentation » Administrator Guide » 7 – Using Custom Properties » Using Custom Properties to Group Results » Creating and Configuring Grouping Properties

Adding, Editing and Deleting Grouping Properties To configure grouping properties: 1. Go to the Search Tabs page for the site level at which you want to create the new grouping property as described in “Search-Tab Configuration and Inheritance”. …

Local Search-Center Tab Settings

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 6: Using Search Tabs » Search-Tab Configuration and Inheritance » Local Search-Center Tab Settings

Site-level search-tab settings made locally for the Ontolica Search Center site itself are at the bottom level of the settings hierarchy and have the potential of overruling all inherited and/or forwarded search-tab settings. To make local search-tab settings for the…

Search Center Result Pages

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 5: Setting up an Ontolica Search Center » Search Center Result Pages

The Ontolica Search Center must include at least one result page—often it will include several, each associated with a specific search-tab configuration and each optimized to display a specific type of result.

XSLT Template (Web Parts)

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica SharePoint Search Result Web Part » XSLT Template (Web Parts)

People and Image search is not supported by Microsoft Search Server and Search server express. The XSLT Template settings for the SharePoint Search Result Web Part enable you to control the HTML format of the result list created by the part. The format you choose…

Best Bets Search

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica Best Bets Web Part » Best Bets Search

Use the settings in this area to control which types of Best Bets to display on the current page. Make settings as follows: • Search SharePoint Best Bets: Mark this check box to use Best Bets defined using the standard SharePoint mechanism. You are free to combine…

Including Quick Filters in Search Forms

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 11: Setting up Quick Filters » Including Quick Filters in Search Forms

To include quick filters in a search form, you must do the following: 1. Establish the quick filters for the appropriate search tab and site level (see “The Quick Filters Page”). Here you will give each filter a name and establish the logic for the query…

Search box external search options

Documentation » Quick Configuration Guide » Search box external search options

Configuration In order to customize Ontolica Search Box external search options, one is required to modify the following code from the SearchBox_SearchAsYouType.js javascript file which can be found: C:\Program Files\Common Files\Microsoft Shared\web server…

Role of the Search Manager Web Part

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica Search Manager Web Part » Role of the Search Manager Web Part

The Ontolica Search Manager Web Part is invisible to the user, so you will not notice it until you open a page in edit mode. The purpose of this part is to coordinate functions between the various other Ontolica parts that might be on the page and also to configure the…

How to find the version number

Documentation » How to … » How to find the version number

FRONTEND To find the version of the front end, login to SharePoint and go to Central Administration – General Application Settings and under the Ontolica for SharePoint area, go to About Ontolica. BACKEND To find the versions of the backend services, go to the…

Fixed Search

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica SharePoint Search Result Web Part » Fixed Search

The Fixed Search settings enable you to add a fixed query to the results. You choose to make this the only query, regardless of any incoming queries, or to add it to as an extra restriction to incoming queries. For example, you might place a Search Result Web Part the…

Application-Level Search Tab Settings

Documentation » Administrator Guide » 6 – Using Search Tabs » Search-Tab Configuration and Inheritance » Application-Level Search Tab Settings

Settings made at the application level will be available to all site collections, sites, and pages that are part of that application. To make settings here, do the following: 1. Log onto the SharePoint Central Administration site. 2. Click on the Application…

Role of the Best Bets Web Part

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica Best Bets Web Part » Role of the Best Bets Web Part

The Ontolica Best Bets Web Part creates a special, eye-catching display that lists those pages from the current result list that have been configured as “Best Bets” in Ontolica and/or the SharePoint search engine. All “Best Bets” pages from the…

Farm-Level Search Box Settings

Documentation » Administrator Guide » 12 – The Ontolica Search Box » Search Box Settings and Inheritance » Farm-Level Search Box Settings

Settings made at the farm level will be available to all applications, collections, sites, and pages managed by your SharePoint installation. To make settings here, do the following: 1. Log onto the SharePoint Central Administration site. 2. Click on the Operations…

Windows Event Log

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Ontolica Diagnostic Logging » Windows Event Log

In addition to the trace log, Ontolica can also store information in the Windows Event Log. Use the radio buttons in the Windows Event Log area to select which types of information will be stored here.

Displaying Best Bets in Result Lists

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 10: Using Ontolica Best Bets » Displaying Best Bets in Result Lists

To display Best-Bet results in a result list, you must do the following: 1. Configure one or more Best Bets for the relevant search tabs in Ontolica (see “Creating and Configuring Ontolica Best Bets”) and/or configure SharePoint Best Bets as described in…

Using the Search Box with “My Sites”

Documentation » Administrator Guide » 12 – The Ontolica Search Box » Using the Search Box with “My Sites”

The SharePoint “My Sites” feature creates a personal site collection for each user. As a result, your SharePoint solution may grow to include a very large number of site collections, each of which should provide an Ontolica Search Box on most or all pages,…

Farm-Level Search Tab Settings

Documentation » Administrator Guide » 6 – Using Search Tabs » Search-Tab Configuration and Inheritance » Farm-Level Search Tab Settings

Settings made at the farm level will be available to all applications, site collections, sites and pages managed by your SharePoint installation. To make settings here, do the following: 1. Log onto the SharePoint Central Administration site. 2. Click on the…

Constructing Search String/s

Documentation » Administrator Guide » 15 – Ontolica Search Syntax » Constructing Search String/s

Several of the Ontolica Web parts and configuration settings enable you to establish predefined searches or to modify user’s search strings by adding extra search clauses behind the scenes. In each case, you will use the same search syntax that is supported for…

Working in Edit Mode

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Working with Ontolica Web Parts » Working in Edit Mode

SharePoint users will experience Ontolica as an integrated part of your SharePoint solution, with the functionality that you and other site administrators have designed. In most cases, this will look like a simple search form, available from nearly any page, plus an…

Creating and Configuring Refiner Properties

Documentation » Administrator Guide » 7 – Using Custom Properties » Using Custom Properties to Refiner in Results » Creating and Configuring Refiner Properties

To configure refiner properties: 1. Go to the Search Tabs page for the site level at which you want to create the new result property as described in “Search-Tab Configuration and Inheritance”. 2. Click on the search tab for which you want to modify…

Activating and Deactivating the Search Box Feature for an Application

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 4: Activating and Deactivating Ontolica » Activating and Deactivating the Search Box Feature for an Application

The Ontolica Search Box feature provides a subset of the capabilities provided by the full Ontolica feature. It enables you to activate and manage the Search Box for a group of site collections that do not otherwise have the full Ontolica feature active. Usually, you…

Including Custom Properties in Search Forms

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 7: Using Custom Properties » Making Custom Properties Searchable » Including Custom Properties in Search Forms

To include custom properties in a search form, you must do the following: 1. Establish the desired metadata columns as managed properties in SharePoint (see “Establishing Custom Properties in SharePoint”). 2. Configure the managed properties as searchable…

8 – Using Search Scopes

Documentation » Administrator Guide » 8 – Using Search Scopes

Introduction to Search Scopes — Configuring Scopes for the Ontolica Search Dialog Web Part — Configuring Scopes for the Ontolica Search Box Web Control The Search Scopes Page …

Search / drill down by file extension

Documentation » Quick Configuration Guide » Search / drill down by file extension

Configuration To edit Searchable Properties go to: Ontolica Search Center > Site Settings > Search Tabs > tab_name > Searchable Properties > FileTypeChoice Under “Property Values > Value Source” there should be “User-defined values” selected…

Role of the Search Hint Web Part

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica Search Hint Web Part » Role of the Search Hint Web Part

The Ontolica Search Hint Web Part displays a help message to explain why no results are displayed because the user query found no results or because the user submitted an empty query.

Establishing Custom Properties in SharePoint

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 7: Using Custom Properties » Establishing Custom Properties in SharePoint

All custom properties displayed in Ontolica result lists must be based on managed properties configured for your SharePoint installation. Custom search properties for Ontolica search forms can be configured either as searches for managed properties values or as query…

Change refiner web-part title or heading

Documentation » Quick Configuration Guide » Change refiner web-part title or heading

Configuration The update of the Ontolica Search Refiner web-part title can be done in two ways: 1. By updating the Search Summary Drill Down webpart XSLT file At Site Collection level, go to Site Actions > Site Settings > Galleries > Ontolica Styles > Search Summary…

Displaying a Refiner Control

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 7: Using Custom Properties » Using Custom Properties to Refiner in Results » Displaying a Refiner Control

To include a refiner control with a result list, you must do the following: 1. Establish the desired metadata columns as managed properties in SharePoint (see “Establishing Custom Properties in SharePoint”). 2. Configure the relevant managed properties as…

Enabling Actions in Search Results

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 9: Setting up Search Result Actions » Enabling Actions in Search Results

To display result actions in your result lists, you must do the following: 1. Establish the desired metadata columns as managed properties in SharePoint (see “Establishing Custom Properties in SharePoint”). 2. Configure the relevant managed properties as…

Viewing License Details

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Managing Ontolica Licenses » Viewing License Details

When you first come to the License Manager page, summary information about each installed license file is shown in the table. Additional information about each installed license is also available. to see it: 1. Open the Ontolica License Manager as described…

Application-Level Search Box Settings

Documentation » Administrator Guide » 12 – The Ontolica Search Box » Search Box Settings and Inheritance » Application-Level Search Box Settings

At the web application level, you will be able to see all of the scopes and settings made at the farm level. You can also choose to do any of the following: • Override some or all of the inherited settings. • Add new Search Box scopes Settings made at the…

Installation Overview

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 2: Installation and Setup » Installation Overview

Ontolica is implemented as a standard SharePoint Solution, which means that it is very easy to install, configure and distribute between servers using the standard SharePoint controls and integration points.

Trace Log

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Ontolica Diagnostic Logging » Trace Log

The settings in this area control the way Ontolica saves its log file of events. The following settings are available: • Path: Specify a location to store the trace logs generated by Ontolica. Make sure that the location exists on all servers in the farm, for…

Result Page Layout and Formatting

Documentation » Administrator Guide » 5 – Setup an Ontolica Search Center » Search Center Result Pages » Result Page Layout and Formatting

You can design and format your result pages using all of the many layout and programming techniques available in SharePoint. Ontolica features are added by placing Ontolica Web Parts on the page. You can arrange and format these any way that you want and add any number…

The Search Box Scopes Page

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 12: The Ontolica Search Box » The Search Box Scopes Page

The Search Box Scopes page enables you to establish and configure the collection of search scopes that will be provided by the Ontolica Search Box and search-center search forms. You can also make a few general settings that control the appearance and functionality of…

Working with Best-Bets Groups

Documentation » Administrator Guide » 10 – Using Ontolica Best Bets » Working with Best-Bets Groups

All Ontolica Best Bets must be part of exactly one group, though a simple solution might include only one group. At run time, the Best-Bet display is created by an Ontolica Best Bets Web Part, which can be configured to show all Best Bets or only those that belong to…

Search Box SearchAsYouType displays no results

Documentation » Q&A » Search Box SearchAsYouType displays no results

The Search As You Type a feature of the Ontolica Search Box displays no results for Context Scopes (example: “This Site”, “This List” and “This Folder”) To resolve the issue: 1. Go to: C:\Program Files\Common Files\Microsoft…

Uploading a New License

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Managing Ontolica Licenses » Uploading a New License

When you upgrade your license (e.g., form a trial license or to add support for additional servers), you will receive a new license file from SurfRay. You must then upload this file to your Ontolica installation. To do this: 1. Open the Ontolica License Manager as…

Role of the Search Tabs Web Part

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica Search Tabs Web Part » Role of the Search Tabs Web Part

The Ontolica Search Tabs Web Part creates the tabs and links needed to provide the search-tab feature. Each tab has its own collection of settings, thereby enabling custom and specialized searches. To use the Ontolica Search Tabs Web Part, you must also place a Search…

Site-Level Search Tab Settings

Documentation » Administrator Guide » 6 – Using Search Tabs » Search-Tab Configuration and Inheritance » Site-Level Search Tab Settings

Site-level search-tab settings are similar to collection-level search tab settings, as described above, except that they inherit both from the farm level and from the parent site. It is possible to configure Ontolica so that the result page will reflect the search-tab…

Introduction

Introduction

Search & Preview lets you instantly get preview of all your documents across systems and platforms Enterprise tool for SharePoint 2007, 2010, 2013 & 2016 ENTERPRISE STRONG Search & Preview for SharePoint are supporting many of the leading companies and…

Price Examples

Pricing » Price Examples

Search & Preview License Prices Approximately: 100,000 documents & files Qty. USD Search&Preview – per server Production incl. 100 users (CAL) 1 8,125 …

Page not found – error from search box

Documentation » Error messages » Page not found – error from search box

Search not working after INSTALL You need to point the search box to the location of existing Ontolica Search Center. Go to: “Home > Site Actions > Site Settings > Modify All Site Settings > Ontolica Search Box Scopes”. Choose “Settings”. Set…

Introduction to Search Tabs

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 6: Using Search Tabs » Introduction to Search Tabs

The Ontolica search tab concept enables Ontolica search forms and result lists to be fine-tuned to support each of many different situations. The name itself refers to a common way of using this feature: to create a single search/result interface that provides several…

Displaying Custom Result Properties

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 7: Using Custom Properties » Displaying Custom Properties in Search Results » Displaying Custom Result Properties

To display custom result property values, you must do the following: 1. Establish the desired metadata columns as managed properties in SharePoint (see “Establishing Custom Properties in SharePoint”). 2. Configure the relevant managed properties as…

How to request a license key?

FAQ » How to request a license key?

Please read more on License Key for Search & Preview here *Any questions or issues – please use our Support & Service Center

Deleting a License

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 3: Ontolica Central Administration » Managing Ontolica Licenses » Deleting a License

If you no longer need a license (e.g., after upgrading from a trial license), then you can delete its license file from your servers. Thereafter, the deleted license will no longer be shown in the Ontolica License Manager and it will no longer be available unless you…

The Search Scopes Page

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 8: Using Search Scopes » The Search Scopes Page

The Search Scopes page enables you to establish and configure the collection of search scopes that will be provided by the Ontolica Search Dialog Web Part when the current search-tab settings are active. You can also make a few general settings that control the…

Complex Search Expressions (Constructing Search Strings)

Documentation » Administrator Guide » 15 – Ontolica Search Syntax » Constructing Search String/s » Complex Search Expressions (Constructing Search Strings)

You construct complex search expressions by combining all of the techniques outlined above. Ontolica interprets your search expressions using the standard rules for Boolean operations. Use Boolean operators to connect clauses and parenthesis to organize the clauses.…

Viewing and Editing License Properties

Documentation » Administrator Guide » 3 – Ontolica Central Administration » Managing Ontolica Licenses » Viewing and Editing License Properties

In addition to the fixed details, each license also has a name and description that you can edit to help make the license easier to identify in the table on the License Manager page. To view and/or edit these: 1. Open the Ontolica License Manager as described…

Are there any limitations to my license?

FAQ » Are there any limitations to my license?

Search & Preview are counting the Servers & Users (CAL) Read more on the software licenses and edition here: Search & Preview Licensing Model *Any questions or issues – please use our Support & Service Center

Wildcard Searches (Constructing Search Strings)

Documentation » Administrator Guide » 15 – Ontolica Search Syntax » Constructing Search String/s » Wildcard Searches (Constructing Search Strings)

A wildcard is a placeholder character that, when included in a search word, will be matched against any zero or more characters in found documents. It is somewhat like the Joker in a deck of playing cards, from which it gets its name. Ontolica interprets an asterisk…

Active Search Tab

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica Search Manager Web Part » Active Search Tab

Use the Active Search Tab setting to establish which the of the available search tab configurations will apply when the user first visits the page. This essentially establishes the search options that apply to the page. If the page also includes an Ontolica Search Tabs…

High Confidence Managed Properties

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica High Confidence Web Part » High Confidence Managed Properties

High-confidence results are a built-in feature of the SharePoint search engine. The feature includes support for a series of 15 managed properties called HighConfidenceDisplayProperty1, HighConfidenceDisplayProperty2 … HighConfidenceDisplayProperty15. In a…

The Best Bets Page

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 10: Using Ontolica Best Bets » The Best Bets Page

The Best Bets page enables you to establish and configure the collection of Best Bets that can be displayed by the Ontolica Best Bets Web Part. Each Best Bet maps one or more search words to the specific URL that you consider to be the best source of information about…

Production License

Pricing » Production License

Price Sheet Item no. Production Server USD 2007 Search&Preview 2007 – per Server Production – Incl. 100 users (CAL) 8,125 2010 Search&Preview 2010 – per Server Production – Incl. 100 users…

Creating and Configuring Searchable Properties

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 7: Using Custom Properties » Making Custom Properties Searchable » Creating and Configuring Searchable Properties

Adding, Editing and Deleting Searchable Properties To configure searchable properties: 1. Go to the Search Tabs page for the site level at which you want to create the new searchable property as described in “Search-Tab Configuration and Inheritance”. …

Search Tab “Other” Settings

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 6: Using Search Tabs » Search Tab Configuration » Search Tab “Other” Settings

The settings under the Other Settings heading on the Search Tab Configuration page control a few different, miscellaneous aspects of the search-tab configuration. Use these entries to establish the collection of search scopes, search result actions and quick filters…

URL Syntax

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 15: Ontolica Search Syntax » URL Syntax

When a user fills out a search form, that form encodes the user’s input into a URL that targets a search-result page and includes all of the values entered by the user. Such a URL typically looks something like this: …

NON-Production License

Pricing » NON-Production License

Price Sheet Item no. Non-Production Server USD 2107 Search&Preview 2007 – per Server Non-Production – Incl. 100 users (CAL) 4,062.50 2110 Search&Preview 2010 – per Server Non-Production –…

Search Results per Page

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica SharePoint Search Result Web Part » Search Results per Page

Like many search engines, Ontolica splits long result lists into shorter pages that are fast to load and easy to overview. Use the Results per Page setting to control how many results to show on each page. Searches that produce more results than this will be shown on…

Creating New Search Tabs

Documentation » Administrator Guide » 6 – Using Search Tabs » Creating New Search Tabs

To create a new search tab for your site: 1. Decide which parts of your SharePoint installation will require your new tab. Then navigate to the appropriate site level in SharePoint and open then Search Tabs page. 2. On the Search Tabs page, do one of the…

Search Box Settings and Inheritance

Documentation » Administrator Guide » 12 – The Ontolica Search Box » Search Box Settings and Inheritance

The Ontolica Search Box Web Control does not have any settings of its own, so when you place it on a page you simply position it (or allow the Microsoft SearchBox delegate control to place it). The Search Box does have configuration settings, however, which can be made…

Enable Anonymous Access

Documentation » Quick Configuration Guide » Enable Anonymous Access

Configuration In order to enable Anonymous Access, your License Key File must support the feature. Find the active License Key File OR Verify your current license by going to Central Administration > Operations > Manage Ontolica Licenses and selecting your active…

Role of the Search Dialog Web Part

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica Search Dialog Web Part » Role of the Search Dialog Web Part

The Ontolica Search Dialog Web Part creates a search form. The part can be configured to display anything from a simple, one-field search box to a complex, advanced search form. The Web part is capable of displaying the following types of input forms: • Keyword…

Start your FREE trial

Software Download » Start your FREE trial

Search & Preview FREE trial VIDEO Lean back and enjoy 5-minutes introduction Q&A Let us answer your open questions DOWNLOAD Start your FREE Search & Preview TRAIL ENJOY VIDEO Q&A DOWNLOAD FREE TRAIL *FREE TRIAL…

Search-Result Actions

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 9: Setting up Search Result Actions » Search-Result Actions

Search-result actions create a drop-down list of actions that the user can apply to any relevant document listed in search results. For example, the user might choose to open the document for editing, add it to their “my links” list, view more metadata…

Finding the Search Box Scopes Page

Documentation » Administrator Guide » 12 – The Ontolica Search Box » The Search Box Scopes Page » Finding the Search Box Scopes Page

Like many Ontolica features, the Search Box scopes and settings can be made at the farm, application, site-collection or site level, with settings inherited along SharePoint structure lines and with the opportunity of overriding inherited settings at any level. The…

Search Configuration Mode

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica Search Manager Web Part » Search Configuration Mode

The Search Configuration Mode setting enables you to select the source of the configuration settings for the current search center. You have the following options: • Use settings from the referring site: Causes all Ontolica Web parts in the current search center to…

Editions

Licensing Model » Editions

Search & Preview Edition Trial (TRIAL) Prof of concept (POC) Production (PROD) Non-Production (NONPROD) Development (DEV) Not for resale (NFR) *Start your FREE TRIAL process already today More: Quick Links Video Guide Preview +500 File type…

Scope Configuration Settings

Documentation » Administrator Guide » 8 – Using Search Scopes » Creating and Configuring Search Scopes » Scope Configuration Settings

Scope Configuration Settings When you are configuring a new or existing scope for the Ontolica Search Dialog Web Part, make the following settings: • Name and Description: Enter an ID, name, and description in the fields provided. The ID is only used internally; it…

Default Result Sorting

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica SharePoint Search Result Web Part » Default Result Sorting

The Ontolica result sorting feature enables the SharePoint Search Result Web Part to sort results by any of several criteria. For example, you might sort results by relevance, date or author. Use the Sort Results By setting to establish the way that results will be…

Your query is malformed …

Documentation » Error messages » Your query is malformed …

Or similar: Your query is malformed. Please rephrase your query Only observed in 2010 When performing a search the error message “Your query is malformed. Please rephrase your query.” may appear instead of search results in certain conditions: 1. Wrong…

How to upgrade

Request for License Key File » How to upgrade

Search & Preview – Upgrade to the latest version Download the software version needed Use the QUICK START GUIDE More: Quick Links Video Guide Preview +500 File type & format List Start your FREE trial Request a quote Documentation *Any questions…

Licensing Model

Licensing Model

Search & Preview License Model Editions Count of Servers Count of User’s Anonymous Users License Key File *Start your FREE TRIAL process already today More: Quick Links Video Guide Preview +500 File type & format List Start your FREE…

Populating Best-Bet Groups

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 10: Using Ontolica Best Bets » Working with Best-Bets Groups » Populating Best-Bet Groups

Whenever you create a new Best Bet you must select the Best-Bet group to which it belongs. Similarly, you can move Best Bets between groups by editing each Best Bet’s configuration. See “Creating and Configuring Ontolica Best Bets” for details about…

Property Searches (Constructing Search Strings)

Documentation » Administrator Guide » 15 – Ontolica Search Syntax » Constructing Search String/s » Property Searches (Constructing Search Strings)

In addition to the literal page text, Ontolica also collects metadata about each page. You can search for specific values for specific types of metadata by entering a property name and value separated by a suitable operator (such as:, =, , etc.). For example, “…

File Converters as Plug-In

Function & Features » File Converters as Plug-In

Add File Converters for support of more document formats and file types *WHEN SUPPORT OF +500 DOCUMENT TYPES AND FILE FORMATS – NOT IS ENOUGH” To preview the contents of a file it needs to be converted into a graphical representation. This is done…

Target Search Center

Documentation » Administrator Guide » 12 – The Ontolica Search Box » Configuring the General Search Box Settings » Target Search Center

When a user submits a query using the Search Box, it must target a result page, which includes the Ontolica Web Parts required to submit the query and display the results. This is usually the default page of the Ontolica Search Center, but you might customize this for…

Working with Action Groups

Documentation » Administrator Guide » 9 – Setup Search Result Actions » Working with Action Groups

All search-result actions must be part of exactly one group, though a simple solution might include just one group. At run time, the result-action controls are created by an Ontolica SharePoint Search Result Web Part, which provides a selector with the actions relevant…

Interpreting the Quick Filters List

Documentation » Administrator Guide » 11 – Setting up Quick Filters » The Quick Filters Page » Interpreting the Quick Filters List

The Quick Filters page provides a list of filters currently available to result from lists on your selected site and search tab. You can see the following information here: • Filter ID: These are listed in the ID column. This is how the quick filter is identified on…

Service

Support, Service & Development » Service

How to request service Rental of Consultancy Online Service More: Quick Links Video Guide Preview +500 File type & format List Start your FREE trial Request a quote Documentation *Any questions or issues – please use our Support & Service…

Support, Service & Development

Support, Service & Development

Support & Service Program Support Service Development Use our Support & Service Center More: Quick Links Video Guide Preview +500 File type & format List Start your FREE trial Request a quote Documentation *Any questions or issues – please…

Count of Servers

Licensing Model » Count of Servers

Search & Preview are counting the Servers in use A server is considered any server/computer using/running the software A server license has to be acquired for each server/computer in use. The maximum of servers allowed to be used should be according to the…

The Refiner Properties Page

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 7: Using Custom Properties » Using Custom Properties to Refiner in Results » The Refiner Properties Page

The Refiner Properties page enables you to establish and configure the collection of custom properties that will be available for use in refiner controls. Custom properties provide metadata for a given document, such as the document author, last-modified date, document…

Custom Properties in Search Forms and Custom Queries

Documentation » Administrator Guide » 7 – Using Custom Properties » Making Custom Properties Searchable » Custom Properties in Search Forms and Custom Queries

In search forms, custom properties appear as fields that are separate from the standard key-word inputs. Usually, the difference is that custom-property fields search in metadata while the keyword fields search among the text content of each document. Behind the…

Interpreting the Search Tabs List

Documentation » Administrator Guide » 6 – Using Search Tabs » The Search Tabs Page » Interpreting the Search Tabs List

The Search Tabs page provides a list of search tabs that provide the following information: • Tab Name: These are listed in the Name column. • Description: Briefly describes the purpose of each tab (these are established using the properties page for each…

Scope Configuration Settings (Search Box)

Documentation » Administrator Guide » 12 – The Ontolica Search Box » Creating and Configuring Search Box Scopes » Scope Configuration Settings (Search Box)

When you are configuring a new or existing scope for the Ontolica Search Box, make the following settings: ‘ • Name and Description: Enter an ID, name, and description in the fields provided. The ID is only used internally; it cannot contain spaces and must be…

Finding the Search Scopes Page

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 6: Using Search Tabs » The Search Tabs Page » Finding the Search Scopes Page

Like many Ontolica features, the search tabs and their settings can be made at the farm, application, site collection or site level, with settings inherited along SharePoint structure lines and with the opportunity of overriding inherited settings at any level. The…

Finding Search Scopes Page

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 8: Using Search Scopes » The Search Scopes Page » Finding Search Scopes Page

Like many Ontolica features, the search scopes and settings can be made at the farm, application, site collection or site level, with settings inherited along SharePoint structure lines and with the opportunity of overriding inherited settings at any level. The…

Role of the High Confidence Web Part

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 14: Working with the Ontolica Web Parts » Ontolica High Confidence Web Part » Role of the High Confidence Web Part

The Ontolica High Confidence Web Part reacts to results presented by the SharePoint search engine as being “high confidence”. This usually occurs when a query results in exactly one match or when one result is ranked very much higher than all other possible…

Only for 2007 Guide

Documentation » Quick Start Guide » Only for 2007 Guide

Quick Guide Full (postfix prefix) wild card for searching properties Refinements not working with special characters Full (postfix prefix) wild card for searching properties A standard (postfix) wildcard can be used on any search term entered in the…

Setting the Active License

Documentation » Administrator Guide » 3 – Ontolica Central Administration » Managing Ontolica Licenses » Setting the Active License

Of all of the licenses shown in the License Manager, only one license is actually active. The other licenses may represent older licenses, trials or developer licenses. You may occasionally need to switch the active license (e.g., to go from a developer license to a…

Site-Collection-Level Search Tab Settings

Documentation » Administrator Guide » 6 – Using Search Tabs » Search-Tab Configuration and Inheritance » Site-Collection-Level Search Tab Settings

At the site-collection level, you will be able to see each of the search tabs created at the farm level, including the all of the specific settings made there. You can also choose to do any of the following: • Override some or all of the inherited settings for some…

Simple and Advanced Search Forms

Documentation » Administrator Guide » 5 – Setup an Ontolica Search Center » Simple and Advanced Search Forms

A typical Ontolica Search Center nearly always includes a default simple search form and a default advanced form. It will usually also have a simple form for each search tab and possibly also advanced forms for one or more search tabs. Each of these exists as its own…

Adding, Editing and Deleting Search Box Scopes

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 12: The Ontolica Search Box » Creating and Configuring Search Box Scopes » Adding, Editing and Deleting Search Box Scopes

To configure scopes for the Ontolica Search Box Web Control, navigate to the Search Box Scope settings for the appropriate site level and then use the toolbar and action-menu commands on this page to add, remove, arrange and/or edit your scopes (see “The Search…

The Sorting Properties Page

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 7: Using Custom Properties » Using Custom Properties to Sort Results » The Sorting Properties Page

The Sorting Properties page enables you to establish and configure the collection of custom properties that will be available for use in sorting controls. Custom properties provide metadata for a given document, such as the document author, last-modified date, document…

The Grouping Properties Page

Documentation » Administrator Guide » 7 – Using Custom Properties » Using Custom Properties to Group Results » The Grouping Properties Page

The Grouping Properties page enables you to establish and configure the collection of custom properties that will be available for use in grouping controls. Custom properties provide metadata for a given document, such as the document author, last-modified date,…

Best Bet Configuration Settings

Documentation » Administrator Guide » 10 – Using Ontolica Best Bets » Creating and Configuring Ontolica Best Bets » Best Bet Configuration Settings

When you are configuring a new or existing Best Bet for the Ontolica Search Dialog Web Part, make the following settings: • Title and Description: Enter a title and description in the fields provided. The Title is the name by which the Best Bet is presented to users…

Interpreting the Search Box Scopes List

Documentation » Administrator Guide » 12 – The Ontolica Search Box » The Search Box Scopes Page » Interpreting the Search Box Scopes List

The Search Box Scopes page provides a list of search-box scopes provided at the current site level. You can see the following information here: • Scope Groups and Group Memberships: In the scope list, scope groups are shown in left-justified, bold type; the scopes…

Download FREE TRIAL

Software Download » Start your FREE trial » Download FREE TRIAL

Search & Preview FREE TRIAL for SharePoint Requirement: SharePoint Admin Access & good SharePoint knowledge Limited: 30 days – 1 server – 5 users – 0 anonymous users DOWNLOAD 2016 DOWNLOAD 2013 DOWNLOAD 2010 …

Install & Upgrade

Install & Upgrade

How long time does it take to install Search & Preview? *Use the Quick Start Guide to Install or Upgrade FAST INSTALLATION In many cases, it can be done in 1 day (2-7 hours) when everything is just right – excluding tuning, and not to forget possible…

System Requirements

Licensing Model » System Requirements

Search & Preview System Requirements SYSTEM REQUIREMENTS: for SharePoint 2016 .NET Framework 4.5 or later Microsoft SharePoint Server 2016 SYSTEM REQUIREMENTS: for SharePoint 2013 .NET Framework 4.5 or later…

Site-Collection-Level Search Box Settings

Documentation » Administrator Guide » 12 – The Ontolica Search Box » Search Box Settings and Inheritance » Site-Collection-Level Search Box Settings

Settings made at the collection level will only apply to the current site collection, its subsites, and their pages. Initially, all settings will be inherited from the higher levels described above. To make Search Box settings at the collection level, do the…

Default Filter

Documentation » Administrator Guide » 11 – Setting up Quick Filters » Configuring General Quick Filter Settings » Default Filter

This setting affects establishes a default filter that will be applied to all searches where the current search-tab configuration applies. • When the Inheritance setting is set to Inherit settings from the parent, the Default Filter drop-down list shows the value…

Scope in your query does not exist

Documentation » Quick Configuration Guide » Scope in your query does not exist

Configuration On some occasions it can happen that Ontolica Search will display “Scope in your query does not exist” message instead of search results. Background information: Each search query is made in the context of a specific search scope. The scopes…

Miscellaneous Options

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica SharePoint Search Result Web Part » Miscellaneous Options

The Miscellaneous Options section enables you to enable or disable each of several optional Ontolica features. The following options are available here: • Open links in new window: Causes links in the result list to open their target pages in a new…

How to get renewal price guarantee?

FAQ » How to get renewal price guarantee?

Select a renewal plan with a longer period, example 3, 5 or 10 years period More: Quick Links Video Guide Preview +500 File type & format List Start your FREE trial Request a quote Documentation *Any questions or issues – please use our Support &…

Count of User’s (CAL)

Licensing Model » Count of User’s (CAL)

A user license (CAL) has to be acquired for named user(s). . Search & Preview are counting named user’s in 3 months intervals A Client Access License (CAL) is considered a named user A Client Access License (CAL) has to be acquired for each named user…

Interpreting the Search Scopes List

Documentation » Administrator Guide » 8 – Using Search Scopes » The Search Scopes Page » Interpreting the Search Scopes List

The Search Scopes page provides a list of search scopes provided by the current search tab. You can see the following information here: • Scope Groups and Group Memberships: In the scope list, scope groups are shown in left-justified bold type; the scopes belonging…

Interpreting the Best Bets List

Documentation » Administrator Guide » 10 – Using Ontolica Best Bets » The Best Bets Page » Interpreting the Best Bets List

The Best Bets page provides a list of Best Bets configured for the current search tab. You can see the following information here: • Best-Bet Groups and Group Memberships: In the list, Best-Bet groups are shown in left-justified bold type; the best bets belonging to…

Setting Target Audiences

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 6: Using Search Tabs » Search Tab Properties » Setting Target Audiences

SharePoint audiences are groups of users selected for some common purpose. For example, a given audience might represent all workers in a given department or all secretaries from all departments. Any given user might belong to any number of audiences. To limit the…

Site-Level Search Box Settings

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 12: The Ontolica Search Box » Search Box Settings and Inheritance » Site-Level Search Box Settings

Site-level Search Box settings are similar to collection-level settings, as described above, except that they inherit both from the farm level and from the parent site. To make Search Box settings for a given site, do the following: 1. Log onto SharePoint and…

Interpreting the Search Result Actions List

Documentation » Administrator Guide » 9 – Setup Search Result Actions » The Search Result Actions Page » Interpreting the Search Result Actions List

The Search Result Actions page provides a list of actions currently available to result from lists on your selected site and search tab. You can see the following information here: • Action Groups and Group Memberships: In the result-action list, action groups are…

Finding the Best Bets Page

Documentation » Administrator Guide » 10 – Using Ontolica Best Bets » The Best Bets Page » Finding the Best Bets Page

Like many Ontolica features, the Best Bets and settings can be made at the farm, application, site collection or site level, with settings inherited along SharePoint structure lines and with the opportunity of overriding inherited settings at any level. The settings…

The Searchable Properties Page

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 7: Using Custom Properties » Making Custom Properties Searchable » The Searchable Properties Page

The Searchable Properties page enables you to establish and configure the collection of search properties that will be available in the advanced search form on a given search tab. These properties will also be available for use in custom search strings designed using…

Order, Purchase & Delivery

Order, Purchase & Delivery

ORDER NOW Purchase Order Process Payment Methods Currency & Valuta Delivery Time Office Information More: Quick Links Video Guide Preview +500 File type & format List Start your FREE trial Request a quote *Any questions or issues…

Support & Service Program

Support, Service & Development » Support & Service Program

Learn more about our Support & Service products We rise by lifting others Introduction More: Quick Links Video Guide Preview +500 File type & format List Start your FREE trial Request a quote Documentation *Any questions or issues – please use…

Creating and Configuring Quick Filters

Documentation » Administrator Guide » 11 – Setting up Quick Filters » Creating and Configuring Quick Filters

To create and configure quick filters for a given search-tab context: 1. Go to the Search Tabs page for the site and site level at which your quick filter will apply. See “Search-Tab Configuration and Inheritance” for details. 2. Click on the search…

Tab Settings and Inheritance

Documentation » Administrator Guide » 6 – Using Search Tabs » Search-Tab Configuration and Inheritance » Tab Settings and Inheritance

Search-tab configuration settings can be made on many different levels, with settings inherited along the lines of the SharePoint hierarchy. Figure: SharePoint 2013 structure A very simple Ontolica solution might include just one search-tab configuration that is…

Configuring General Searchable Properties Settings

Documentation » Administrator Guide » 7 – Using Custom Properties » Making Custom Properties Searchable » Configuring General Searchable Properties Settings

For each search-tab configuration, you are able to configure how search properties will be shown by Ontolica Search Dialog Web Parts that use that configuration. To find and configure these settings, do the following: 1. Go to the Search Tabs page for the site level…

XSLT Template

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica Search Tabs Web Part » XSLT Template

The XSLT Template settings for the Search Tabs Web Part enable you to control the HTML format of the search tabs created by the part. The XML that is emitted by the Search Tabs Web Part supplies the URL for the search-center page associated with each available tab and…

About Us

Contact us » About Us

We develop software for the SharePoint world. We deliver solutions to partners, companies & organizations in nearly all the world Powers ability to your SharePoint tasks & projects File Search & Preview that would otherwise require complex…

The Search Result Properties Page

Documentation » Administrator Guide » 7 – Using Custom Properties » Displaying Custom Properties in Search Results » The Search Result Properties Page

The Search Result Properties page enables you to establish and configure the collection of custom properties that will be available for display in results listings on a given search tab. Custom properties provide metadata for a given document, such as the document…

How to request service

Support, Service & Development » Service » How to request service

Submit a service ticket with your issue in our Support and Service Center Just follow the instruction and fill out with complete information, and our team will get back to you as soon as possible. Pricing Service Price Sheet Use our Support & Service…

The server count is exceeded

Documentation » Error messages » The server count is exceeded

or similar 1. Check if you need to purchase more server license (CAL) Find info in the purchase license Invoice Find info in the Software Assurance Invoice Find info in the Key License File 2. When you are sure: that you have not exceeded the purchase server…

Creating and Configuring Sorting Properties

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 7: Using Custom Properties » Using Custom Properties to Sort Results » Creating and Configuring Sorting Properties

To configure sorting properties: 1. Go to the Search Tabs page for the site level at which you want to create the new result property as described in “Search-Tab Configuration and Inheritance”. 2. Click on the search tab for which you want to modify…

Payment methods

Order, Purchase & Delivery » Payment methods

SURFRAY INC. – CALIFONIA Currency – USD Bank Transfer International money Wire ACH Payment e-Check Check SURFRAY EMEA – COPENHAGEN Currency – EUR Bank Transfer International money Wire Check PayPal +PO FEE + Invoice Fee +…

Currency & Valuta

Order, Purchase & Delivery » Currency & Valuta

$ USD From the 1 of March 2018 it is very simple We only use one currency – USD Other currency Some of our payment systems support valuta price approximate calculation Centralized outsourcing We have outsourced the most of our finance, administration,…

Quick Configuration Guide

Documentation » Quick Configuration Guide

Enterprise tool for SharePoint 2007, 2010, 2013 & 2016 Quick Configuration Guides: Select active Servers Search box external search options Change refiner title or heading Change title of a search result Disable Preview for FAST Enable Anonymous…

How to request development

Support, Service & Development » Development » How to request development

Submit a service ticket with your issue in our Support and Service Center Just follow the instruction and fill out with complete information, and our team will get back to you as soon as possible. Service Price Sheet Use our Support & Service…

Supplier & Office Information

Order, Purchase & Delivery » Supplier & Office Information

USA – Califonia Surfray Inc. 691 South Milpitas Boulevard Suite 212 Milpitas, CA 95035 TAX ID 06-1795112 Phone (45) 70 250 250 Download W-9 here .. Download ACH here .. EUROPA – Copenhagen Surfray EMEA ApS Postboks 345 DK-2970 Denmark VAT number…

Creating and Configuring Search Result Actions

Documentation » Administrator Guide » 9 – Setup Search Result Actions » Creating and Configuring Search Result Actions

To create and configure search-result actions for a given search-tab context: 1. Go to the Search Tabs page for the site and site level at which your search-result action will apply. See “Search-Tab Configuration and Inheritance” for details. …

Can I use my software license 2 times

FAQ » Can I use my software license 2 times

Unfortunately It is not legal to use the same Search & Preview License Key File 2 times. It is not legal to issue extra Search & Preview licenses for running simultaneously without a purchase of extra software license. If you already have your License Key File(s)…

Using Dynamic Search Values

Documentation » Administrator Guide » 15 – Ontolica Search Syntax » Using Dynamic Search Values

Ontolica can accept queries that include dynamic values, which are evaluated at run time. Usually, you will use dynamic values in property-search expressions, and especially when you are designing fixed queries for the SharePoint Search Result Web Part or static links.…

Boolean Operators (Constructing Search Strings)

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 15: Ontolica Search Syntax » Constructing Search String/s » Boolean Operators (Constructing Search Strings)

Boolean operators enable you to construct complex logical expressions that include many different search words or phrases, including both inclusive and exclusive conditions. Ontolica supports the following standard Boolean operators: • AND When two search words (or…

Search Scope

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica SharePoint Search Result Web Part » Search Scope

Search scopes enable users and designers to limit the scope of any search. Use the Search Scope settings here to control how scopes will be used by the current SharePoint Search Result Web Part. You have the following options: • Ignore search scope: The web part…

Enable thumbnails in People Search

Documentation » Quick Configuration Guide » Enable thumbnails in People Search

Configuration If you get empty placeholders instead of picture thumbnails in People Search, it is possible that pictures assigned to people in question were not placed in a picture library, but in a different library or location. Ontolica search result template…

Creating and Configuring Search Result Properties

Documentation » Administrator Guide » 7 – Using Custom Properties » Displaying Custom Properties in Search Results » Creating and Configuring Search Result Properties

Adding, Editing and Deleting Search Result Properties To configure search-result properties: 1. Go to the Search Tabs page for the site level at which you want to create the new result property as described in “Search-Tab Configuration and Inheritance”. …

Keyset does not exist

Documentation » Error messages » Keyset does not exist

CryptographicException error in OWSTIMER.EXE Applies To: Ontolica Search for SP2010 If you encounter the Visual Studio Just-In-Time Debugger?error “An unhandled exception (‘System.Security.Cryptography.CryptographicException’ )?occurred?in…

Number of users was exceeded

Documentation » Error messages » Number of users was exceeded

Or similar: the-maximun-number-of-users-was-exceeded 1. Check if you need to purchase more users (CAL) Find info in the purchase license Invoice Find info in the Software Assurance Invoice Find info in the Key License File OR 2. If you are sure: that you…

Configuring General Search Scope Settings

Documentation » Administrator Guide » 8 – Using Search Scopes » Configuring General Search Scope Settings

For each search-tab configuration, you are able to configure how search scopes will be shown by Ontolica Search Dialog Web Parts that use that configuration. To find and configure these settings, do the following: 1. Go to the Search Tabs page for the site level at…

Online support

Support, Service & Development » Support » Online support

We only deliver support via our central ticket system Worldwide Support & Service Center: We have centralized our systems to make sure you are getting a effective support & service To make sure your issue are not overlooked or forgotten, submit a ticket…

Development

Support, Service & Development » Development

User-driven development We believe the best software solve real problems and needs Our most important development is customer and user requirement User-driven innovation is about “exploiting special knowledge about the customers to add extra value to…

Software Maintenance

Software Maintenance

Software, upgrades, license key, support & service It all begins with a Software Assurance (SA) Provides access to Software usage rights, new versions, upgrades, support & services Extended Software Maintenance, Support & Service Practical Request of License…

Result Page Search Settings (Search Tab Configurations)

Documentation » Administrator Guide » 5 – Setup an Ontolica Search Center » Search Center Result Pages » Result Page Search Settings (Search Tab Configurations)

Whenever a user is viewing a result page and/or advanced search form, a set of search-tab configuration settings is active for that page. These settings affect many aspects of the content, options, and functionality available on the page, including: • The selection…

Purchase Order Process (PO)

Order, Purchase & Delivery » Purchase Order Process (PO)

CHOOSE HOW YOU WANT TO START – the Purchase Order Process (PO/POP) QUOTE ORDER PURCHASE Send us your quote information, and we will come back asap with a formal quote Send us your order information, and we will come back asap…

Forms

Order, Purchase & Delivery » Forms

Download forms In the most cases, self-service download of standard forms cover all the needs But in some countries, companies, or organizations there can be a need for a more manual interaction and resources. See more below on Manual Handling of Customer…

Supported version

Request for License Key File » Supported version

Standard support for the 2 latest versions What is the 2 latest versions? The latest active General Available (GA) version and one active software version back. Example: v7.1 latest GA software version v6.x as one version back NOTE: After the release…

Target Pages

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 6: Using Search Tabs » Search Tab Properties » Target Pages

The Search Tabs Web Part displays a graphic button for each search tab available to the Search Center at the time when the user arrives there. When a user clicks on one of these buttons, the button links to a specific page and loads the matching search-tab…

Using the Search Tabs Action Menus

Documentation » Administrator Guide » 6 – Using Search Tabs » The Search Tabs Page » Using the Search Tabs Action Menus

Each tab listed on the Search Tabs page provides an action menu with commands for acting on a selected tab. As usual in SharePoint, the action menu appears when you hover the mouse pointer over a search-tab ID; the ID then acts like a drop-down list with some…

I have a great idea for development

Support, Service & Development » Development » I have a great idea for development

We would very much like to hear more … User driven development We believe the best software solve real problems and needs, so the most important development is customer and user requirement Please use our Support & Service Center and submit a ticket with…

Support respons time

Support, Service & Development » Support » Support respons time

WORLDWIDE SUPPORT & SERVICE CENTER Response time are depending on what support or service agreement your company or organization has a subscription to Software Assurance Only 1-level support Normal and known issues First in, First out Support…

Empty Search Condition

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica Search Hint Web Part » Empty Search Condition

Use the settings here to define the text (and formatting) to display when the user has loaded the page without submitting a query. This message could inform the user that he or she must enter a query. Click on one of the following buttons to define your…

Not considered as support

Support, Service & Development » Support » Not considered as support

The support tickets have to be an effective and constructive way to solve the issues together. Not considered as support: Issue of a character there can’t be solved within the ticket in the Support & Support Center Issue of the type, we can’t solve within a…

Software Versions Supported

Software Maintenance » Software Versions Supported

Standard support for the 2 latest versions What is the latest 2 versions?: The latest active General Available (GA) version and one active software version back. Example: v7.1 latest GA software version v6.x as one version back v5.x no normally support…

Manage of manual renewal process

Software Maintenance » Manage of manual renewal process

We can automatically take care of your manual renewal and key license process Manage renewal and/or License Key process: We will send you an invoice and payment reminder We will keep a copy of your License Key We will start the renewal process for the License…

Contact us

Contact us

WORLDWIDE SUPPORT & SERVICE CENTER CONTACT NOW We have centralized our systems to make sure you are getting a effective support & service To make sure your issue are not overlooked or forgotten, submit a ticket with your questions and issue in our…

2 ways to acquire

Pricing » 2 ways to acquire

Normal Purchase or Buy Perpetual We can help you find the best investment plan NORMAL PURCHASE – with mandatory Maintenance ADVANTAGES Best price License Price Prices sheet for Purchase Mandatory: Minimum 1 production server Software Assurance 22%…

Pricing

Pricing

ACCUMULATE A SOLUTION PRICE PRICE SHEETS: Production Price Sheet Non-Production Price Sheet (50% discount on production license) Price examples Choose the needed amount for Production: Production Servers – (incl. 100 users) Production Uses CAL…

Support

Support, Service & Development » Support

Worldwide Support & Service Center: We have centralized our systems to make sure you are getting a effective support & service To make sure your issue are not overlooked or forgotten, submit a ticket with your questions and issue in our centralized Support &…

Activation or Reactivation of Assurance

Software Maintenance » Activation or Reactivation of Assurance

Software Maintenance, Support & Service Software Assurance All agreements and assurances Get a missing assurance activated or a closed assurance reactivated. When your organization need to activate a Software Assurance (SA) on a software license there never…

Rental of Consultancy

Support, Service & Development » Service » Rental of Consultancy

HOW TO GET STARTED Submit a Service ticket with your issue and needs: Consulting assistance Engineer assistance Development assistance Solution Service Check etc. After joint acceptance of quote (period & price), we will send you a confirmation with…

Priority of development

Support, Service & Development » Development » Priority of development

Customer driven development We believe the best software solve real problems and needs, so the most important development is customer and user requirement Development and Priorities When building an expanding our software systems, priorities of the development…

How to request support

Support, Service & Development » Support » How to request support

Submit a service ticket with your issue in our Support and Service Center Just follow the instruction and fill out with complete information, and our team will get back to you as soon as possible. Fast lane tickets: For our team can make an effective support &…

FAQ

FAQ

Frequently asked question Question! Are there any limitations to my license? Are there any maintenance fees? Are Scanned PDF files supported? Can I purchase without a Credit Card? Can I use my software license 2 times? Do you offer a consultant…

Online Service

Support, Service & Development » Service » Online Service

Our best practice for connecting in online meetings It is our experience that international companies and organizations are using so many different and preferred online meeting systems, that we had to make a simple and effective process guide for everyone to use …

Renewal with Planning

Software Maintenance » Renewal with Planning

Avoid delays, frustration, panic or need of express delivery with extra cost Plan ahead: If your renewal process is a manual PO Process and the delivery of the License Key also are a manual process, it can be important to plan in good time If the renewal payment…

Working with Result-Property Groups

Documentation » Administrator Guide » 7 – Using Custom Properties » Displaying Custom Properties in Search Results » Working with Result-Property Groups

All search-result properties must be part of exactly one group, though a simple solution might include just one group. At run time, the result listing is created by an Ontolica SharePoint Search Result Web Part, which lists each property that belongs to one or more…

Ticket Status

Support, Service & Development » Support » Ticket Status

The support tickets is an effective and constructive way to solve issues together. TICKET STATUS Open New issues, Replies (response) from the user In Progress Is been handled, assessed, worked on, escalated Awaits Expert…

Assurance prices

Pricing » Assurance prices

Software Maintenance, Support & Service The yearly 12-months assurance fee is a percent calculated on the end-users registered inventory of software licenses, but never less than the minimum fee on the assurance. More on the main Software Assurance More on the…

Are Scanned PDF files supported

FAQ » Are Scanned PDF files supported

Is Scanned PDF files Supported Yes, Scanned PDF files can be Previewed as any other PDF file. When the OCR scanning is done correctly, it will allow the best page feature to work. However, sometimes there are some limitations depending on how the document was…

Support & Service levels

Support, Service & Development » Support » Support & Service levels

WORLD WIDE SUPPORT & SERVICE CENTER Level 0 support & service Reserved for automated or self-service tasks without the aid of a personal support. Level 1 support & service Only provides basic support, such as standard instructions, ticket routing and…

Service Price Sheet

Pricing » Service Price Sheet

Service Consultancy Prices Per hour (per started hour) Per hour – Voucher card (volume discount) Per day (volume discount) Standby time can be booked with -50% discount if not used We require 7 days cancellation notice prior to scheduled delivery Changes…

Delivery Time

Order, Purchase & Delivery » Delivery Time

We will always do our best to deliver on-time and when possible – before time Most of our finance, administration, renewal, and software license key activities are outsourcing to a 3rd party and the cost etc. for the processing will be added to the PO invoices…

Escalate to management

Support, Service & Development » Support » Escalate to management

How to get an issue escalated to management Please consider and understand that our support and service team will assist you as much as possible, of course with respect to our guidelines, the terms, and conditions on an issue. The best way to solve an issue will…

Custom Properties in Search Results

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 7: Using Custom Properties » Displaying Custom Properties in Search Results » Custom Properties in Search Results

In result lists, custom properties for each found document are listed together with its other information (such as title, date, description, etc.). To the user, custom properties are indistinguishable from standard properties, though you might choose to format them…

Sorting Properties

Introduction to Ontolica Preview » ####Ontolica for SharePoint 2013 Administrator’s Guide » Chapter 7: Using Custom Properties » Using Custom Properties to Sort Results » Sorting Properties

Sorting properties enable users to modify the criteria by which result lists are sorted. By default, results are sorted by relevance, which is calculated at search time based on how closely each found document matches the submitted query. However, you might choose to…

Working with Searchable Property Groups

Documentation » Administrator Guide » 7 – Using Custom Properties » Making Custom Properties Searchable » Working with Searchable Property Groups

All searchable properties must be part of exactly one group, though a simple solution might include just one group. At run time, the search form is created by an Ontolica Search Dialog Web Part, which provides input fields for each property that belongs to one or more…

Handling & Service Fees

Pricing » Handling & Service Fees

General handling & service Fee’s In some countries, the payment process can be simple and easy – in other countries the need for more steps and more resources are necessary, and the same can be applied to some companies and organizations who wish or are in need…

End-user license agreement (EULA)

Agreements » End-user license agreement (EULA)

END-USER LICENSE AGREEMENT (EULA) READ THE TERMS AND CONDITIONS OF THESE LICENSE TERMS CAREFULLY BEFORE USING THE SOFTWARE. THE MANUFACTURE (HEREINAFTER CALLED THE “SOFTWARE HOUSE” or “Software House”) OF THIS SOFTWARE PROGRAM (HEREINAFTER…

Search Result Properties

Documentation » Administrator Guide » 14 – Work with Ontolica Web Parts » Ontolica SharePoint Search Result Web Part » Search Result Properties

Search result properties provide metadata about each found document, such as page author, date, category, department, part number, product type, etc. Some types of metadata, such as title and date are always available for display (though the XSTL template may or may…

Renewal with PO Process

Software Maintenance » Renewal with PO Process

We support manual Renewal Purchase Order Process (PO/POP) on most of our software, assurance, subscription and service products. Most of our finance, administration, renewal, and software license key activities are outsourcing to 3rd party suppliers, and the cost etc.…