How to fix crawl issues in MondoSearch
There is normally full stability on the crawl of sites with MondoSearch
BUT IF YOU ARE RUNNING WITH HTTPS
We have seen some cases arise from customers where there can be some challenges, do to the changes in TLS in resent versions sometimes MondoSearch fails in crawling the site
How to get support for HTTPS in MondoSearch
For the moment we do not know about this issue, so a deeper analysis will be needed, therefor we can only offer (Level 2 or Level 3) consultancy service to assist to solve the issue
Estimated payable consultancy: 1 day
- preliminary analysis
- online analysis
- online problem solving
Requirements: online access and your test
For request of this service assistance to solve this issue, please create a Service ticket with:
Title: Request of Price Quote for consultancy assistance
Time/Price: Estimated to 1 day
Regarding: How to fix suddenly crawl problems in MondoSearch – Are not running with HTTPS
The site you are having problems with?
The TLS version that your certificate uses?
Information regarding your server environment: ?