Automatically renewal to you cancel the subscription
- All subscriptions purchased online, will automatically renew until you cancel the subscription.
- Subscription purchased with manually finance PO process, will receive an invoice/payment alert by e-mail
If you want to cancel an Online subscription
- Follow the instruction in the purchase confirmation (manage subscription)
- Follow the instruction in the purchase invoice (cancellation)
- Submit a cancellation Ticket to our Support & Service Center
If you did not receive the e-mail and payment alert
- Please check your e-mail spam box etc.
- Please check if you are looking at the right e-mail address
- Please check if you have changed your e-mail address